Computershare Customer Service Representative CSR reviews

2.5

15% would recommend to a friend

(27 total reviews)
avatar

Stuart Irving

18% approve of CEO

18% positive business outlook

Customer Service Representative CSR employees have rated Computershare with 2.5 out of 5 stars, based on 27 company reviews on Glassdoor. This indicates that most Customer Service Representative CSR professionals have an average working experience there. Computershare is rated 33% below average by Customer Service Representative CSR professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

27 reviews
4.0
Dec 9, 2021
Recommend
CEO approval
Business Outlook

Pros

Leave you to it Coaching sessions Work from home

Cons

Can come across some odd managers

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Computershare Response
4y
Thank you for your feedback. We support and encourage flexible working wherever we can and it's great to hear that you appreciate this in your role. Thank you for being part of our team.
2.0
Apr 14, 2021
Recommend
CEO approval
Business Outlook

Pros

Ok pay , trainers are nice but don’t give enough Info or time for everything.

Cons

Training from home is horrible. Very unorganized

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Computershare Response
5y
Our customer service representatives are so critical in ensuring our clients and customers are happy, and we truly appreciate the work that you are doing! We are so sorry to hear that you had a negative experience in training, and we know how challenging this year has been as we've moved everything to virtual so thank you for your patience, and please continue to provide us feedback!
Viewing 25 - 27 of 27 Reviews

Glassdoor has 2,776 Computershare reviews submitted anonymously by Computershare employees. Read employee reviews and ratings on Glassdoor to decide if Computershare is right for you.