Computershare Customer Service Representative reviews

2.2

16% would recommend to a friend

(123 total reviews)
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Stuart Irving

22% approve of CEO

15% positive business outlook

Customer Service Representative employees have rated Computershare with 2.2 out of 5 stars, based on 123 company reviews on Glassdoor. This indicates that most Customer Service Representative professionals have an average working experience there. Computershare is rated 41% below average by Customer Service Representative professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

123 reviews
2.0
Aug 19, 2020
Recommend
CEO approval
Business Outlook

Pros

Nice building, free company bus from city centre, cafe and cafeteria onsite, 5 weeks training, 25 days of holidays plus 8 public holidays.

Cons

All phone calls are recorded which is of course fine but then later on they started to record the screens as well. Only allow you 8 minutes per day for making coffee, going to the bathroom. If you are over the 8 minutes you get told of. Nothing surrounded by the building. If you miss the free company bus which you most likely will do if you work in the call centre the only other option is the airport bus which is more expensive. Too much favouritism going on especially if you are interested in applying for other positions within the company. High staff turnover.

Viewing 82 - 84 of 123 Reviews

Glassdoor has 2,776 Computershare reviews submitted anonymously by Computershare employees. Read employee reviews and ratings on Glassdoor to decide if Computershare is right for you.