6y
Thank you for your feedback. We are sorry to hear that you believe morale at the Company is low, and that leadership is not taking care of daily business. We feel very strongly about our mission, vision, and values, which state in part, that ConServe is dedicated to satisfying the needs of our Clients in a manner consistent with improving the human condition, and that will foster the development of long term mutually beneficial relationships with our Clients, our Employees, our Suppliers and Business Partners and the Community as a whole.
For background, in 2018, ConServe’s CEO Mark E. Davitt announced a strategic repositioning and named Richard N. Klein as President. Rich brings a deep industry knowledge as an accomplished senior financial executive with well-rounded experience in all aspects of accounting and financial management. He has extensive professional experience among some of Rochester’s most dynamic companies. Mark Davitt remains focused on future growth opportunities for the company.
ConServe’s long-term strategic growth plan has provided a solid foundation for success and a means by which the ConServe team can continue to exceed our Clients performance and service expectations while reinforcing and aligning our organizational goals with our vision and objectives for the future. ConServe is regarded as an industry leader and for over 34 years has remained a consumer-centric organization that operates as an extension of our Client’s valued brand. Anchored with ethics and compliance, we are proud to have redefined collections.
As our industry continues to change and evolve, ConServe has made the appropriate changes to ensure long-term sustainability and durability. As stated in our vision statements, (1) ConServe will be regarded as an industry leader and the preferred choice by our Clients, our Employees, and our competitors, (2) ConServe will meet and exceed Client’s needs and expectations ensuring long-term, mutually beneficial relationships, (3) ConServe will provide continuous training for all employees, thereby empowering them to deliver exemplary service in a consistent, compliant, and professional manner, and (4) ConServe will optimize beneficial outcomes for all our stakeholders as a result of committed people, ethical and sound business process, use of technology, and a solid capital structure/funding source.
We appreciate this feedback and are endlessly, and relentlessly committed to fulfilling our Mission, Vision, and upholding all of ConServe’s Values:
Ethics and compliance drive all our activities and all of our work demonstrates character, integrity, and respect.
Client satisfaction is our top priority.
We work as a team – together we can accomplish anything.
We communicate effectively.
We always meet our commitments.
We recruit, hire, develop and promote the very best; people are our most valuable asset.
At ConServe, the means justify the ends.
