Concentrix reviews

3.9

76% would recommend to a friend

(44,775 total reviews)
avatar

Chris Caldwell

86% approve of CEO

71% positive business outlook

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,775 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

45K reviews
1.0
Aug 29, 2023

Would not recommend

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent Pay and that's about it

Cons

Misrepresented the position, bait and switch in hiring/training, more stress than it is worth, very little support from management

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Concentrix Response
2y
Creating a positive experience for you and for all staff members is important to us. So we’re disappointed you didn’t walk away with a warm experience. We want you to feel like your leadership team is helping you and not hindering you both professionally and personally. We really appreciate you sharing this with us. We’re going to dig into your feedback a bit more so we can get to the bottom of things and see where we can change. Thanks for sharing and we wish you well in your future endeavors.
1.0
Apr 27, 2023
Recommend
CEO approval
Business Outlook

Pros

It's a paycheck to pay the bills with

Cons

HR never replies when you reach out, management is not consistent with what they expect from their workers. It is a toxic workplace

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Concentrix Response
3y
We are grateful for your review, even if your experience isn't our best reflection of Concentrix for a home through your career. We do provide our leadership an overview of this anonymous feedback on a regular basis so that we can continue to focus on what our staff both want and need, however we encourage you to share more information with your local People Solutions leadership, particularly regarding how you don't feel supported. We have an Open Door Policy that encourages communication that helps support our staff. Two of our culture statements, "We have contrarian views on how to run a business" and "We value knowledge, openness and transparency", are not just words we say, we live them and this includes giving our staff respect and hearing their voice when they give us feedback. If you are not comfortable sharing your feedback in person, we also have a confidential inbox, staff.online.feedback@concentrix.com, which is another means of providing us more specific details with the guarantee of your anonymous feedback being shared for consideration. Our staff are important to us and we want you to enjoy a long and stable career at Concentrix, we hope that you will give us more information to make this happen.
1.0
Apr 17, 2023
Recommend
CEO approval
Business Outlook

Pros

The agents you help are amazing, the teams you lead are easily the best part of working here.

Cons

Low pay, threatening of benefits instead of offering more competitive pay, little support from higher ups or even direct leads, especially in facing unreasonable clients. Toxic people are allowed to stay because of knowledge base instead of being transferred or removed. Please stay as far away from this company as you can if you jave other job prospects

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Concentrix Response
3y
Hi, thank you for leaving us this review and giving us a chance to address the concerns you've brought to our attention. It's unfortunate that you've had this experience with us so far and we apologize for this. Staff happiness, healthy work environments, and supportive leadership are immensely important to us and we're alarmed that you're not getting the experience we intended. With that being said, we would like to encourage contact your local People Solution team so these issues can be addressed more directly. If you'd rather remain anonymous email staff.online.feedback@concentrix.com so we can get to the bottom of this and hopefully turn things around for the better. Thanks again for sharing.
Viewing 364 - 366 of 44,775 Reviews

Glassdoor has 57,556 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.