1.0
Aug 28, 2020
Work Here Short-Term If Possible
Current employee, more than 1 year
Lake Mary, FL
Recommend
CEO approval
Business Outlook
Pros
Mostly easy work and easy to learn. Starting out isn't so bad and if you're good at your calls, it's pretty stable.
Cons
You'll eventually hate working here every day. We're understaffed all the time so not enough people are here to take the workload and you will sometimes be forced to take shorter lunches for it. You're blamed for client issues that never change or have any solutions and they depend on you as customer service to pretty much bs all the customers into thinking you're doing something for them when you're not. Some shady stuff happens here that's unexplained and trying to get help from HR about anything even with documentation is a nightmare. Also, asking for time off is nearly impossible.
