Concentrix reviews

3.9

76% would recommend to a friend

(44,696 total reviews)
avatar

Chris Caldwell

87% approve of CEO

71% positive business outlook

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,696 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

45K reviews
1.0
Aug 28, 2014

training, pay and "support" really stink!

Recommend
CEO approval
Business Outlook

Pros

working at home and not actually rubbing elbows with idiot staff.

Cons

training is too short and fast; human resources says one thing then they let the trainer do what s/he wants. subsidiary of intuit; had i known, i wouldn't have bothered to stay because intuit likes to play funny with people's money. payroll messed with my check, so i had to mess with them right back. my classmates and i had to continually complain about being ignored during nesting. tier 2 argues about taking phone calls, and i've had a few hang up on me. told team lead who said there was nothing she could do since she wasn't their manager (except blame new employees). really. $9.25 is not enough money to tolerate such b.s. quality assurance is a joke because they don't acknowledge if someone else steers you wrong. smh.

2.0
Aug 27, 2014

Concentrix India

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Since the merger of IBM BPO in to Concentrix,the company is set to give a promising touch in employee career. The legacy Concentrix had a good employee relationship and the hope is to continue the same. Everything at the moment is like BJP campaign tagline "acche din aayenge"

Cons

The leadership who have come from the IBM pose a real threat to to employees.Their focus in on increasing the profit margin as they have now new bosses to please, and do not seem to reflect the the value in people. With the merger they do not have a good building of their own for ex IBMer. The HR policies are currently a mirror of IBM Daksh policies and this transition time is a nightmare for the ex IBMers.There is not clear direction and guidance on career for the mid management.

3.0
Aug 19, 2014
Recommend
CEO approval
Business Outlook

Pros

Salary always on time. You will learn all about procedures and get used to work under pressure and being evaluated on every metric. Co-workers are good.

Cons

Typical call center. Squeezed everyday. Low salary.

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Glassdoor has 57,437 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.