Question 1

Is Concentrix a good company to work for?

Accepted Answer

Concentrix has an overall rating of 3.9 out of 5, based on over 57,411 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 76% of employees would recommend working at Concentrix to a friend and 71% have a positive outlook for the business. The best reviews about Concentrix have been left by employees working as Site Director, People Solutions Business Partner and Settlement Specialist.

Question 2

Does Concentrix pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

Question 3

How satisfied are employees working at Concentrix?

Accepted Answer

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Concentrix 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

Question 4

What are the top reviewed jobs at Concentrix?

Accepted Answer

Customer Service Representative (5490), Team Leader (1846), Agente De Atendimento (1631), Customer Service Advisor (1432), Customer Service Representative (CSR) (1290), Advisor (961), Customer Service Agent (748), Customer Service (643), Technical Support Engineer (637), Technical Support (622), Operations Manager (586), Content Moderator (551), Assistant Manager (536), Customer Advisor (430), Sales Advisor (404)

Question 5

What are the pros of working at Concentrix according to real employee reviews?

Accepted Answer

"work from home and its good" ((in 1254 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1153 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1132 reviews)); "Offer good benefits and HR is very nice and they are most of the time people focused." ((in 874 reviews)); "Good environment and security services is good" ((in 845 reviews))

Question 6

What are the cons of working at Concentrix according to real employee reviews?

Accepted Answer

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2961 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2041 reviews)); "Very demanding and low very low pay" ((in 1226 reviews)); "Extended working hours" ((in 340 reviews)); "Policy keeps changing everytime in order to follow client's request and there's no bonus here." ((in 311 reviews))

Question 7

What are employees saying about Concentrix layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

Question 8

What Concentrix locations have received the highest employee ratings?

Accepted Answer

Mexico, Shreveport, San Francisco, Sanford, Alexandria, Egypt, Jacksonville, Cleveland, Jacksonville, Montgomery

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I love this company

Really enjoyed working with them on new HMRC contract.

Management is more focused in SLA rather than agents. Lot of politics and false promises

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