Is Concentrix a good company to work for?

Concentrix has an overall rating of 3.9 out of 5, based on over 57,711 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 75% of employees would recommend working at Concentrix to a friend and 70% have a positive outlook for the business. The best reviews about Concentrix have been left by employees working as Site Director , People Solutions Business Partner and Settlement Specialist .

Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

75% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.6 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5528) , Team Leader (1849) , Agente De Atendimento (1643) , Customer Service Advisor (1436) , Customer Service Representative (CSR) (1296) , Advisor (962) , Customer Service Agent (742) , Customer Service (649) , Technical Support Engineer (646) , Technical Support (622) , Operations Manager (590) , Content Moderator (554) , Assistant Manager (543) , Customer Advisor (434) , Sales Advisor (405)

What are the pros of working at Concentrix according to real employee reviews?

""Work from home module is good for today’s life style"" ((in 1258 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1159 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1113 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 912 reviews)); "Good environment and security services is good" ((in 850 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2939 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2077 reviews)); "Very demanding and low very low pay" ((in 1237 reviews)); "Bad Managers to work with" ((in 519 reviews)); "life balance No flexible working hours" ((in 339 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

What are the top reviewed Concentrix locations?

Lake Mary , Atlanta , Jacksonville , Austin , Greenville , Tampa , Tempe , Orlando , Nashville , Charlotte , Farmington Hills , Jacksonville , New York , Laredo , Houston , Fremont , Cincinnati , Rochester , Phoenix , Arnold , Valdosta , Columbus , Daleville , Hickory , Dallas , Denver , Seattle , Milwaukee , Norcross , Savannah

Concentrix reviews

3.9

75% would recommend to a friend

(8,478 total reviews)

Chris Caldwell

86% approve of CEO

70% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.8

Career opportunities

3.7

Senior management

3.6

Work/Life balance

3.5

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

Reviews about "Compensation"

Return to all reviews

4.0

Oct 28, 2025

Best-in-Class Work-Life Balance

Senior sales representative

Recommend

CEO approval

Business Outlook

Pros

Exceptional Culture and Team: The culture here is genuinely positive and supportive. My colleagues are not only talented but incredibly kind; there is a strong sense of camaraderie and care among team members, which makes coming to work (or logging on) a pleasure. Outstanding Work-Life Integration & Flexibility: The company offers fantastic flexibility and truly prioritizes work-life balance. The hybrid work model (3 days remote, 2 days in-office) is perfect, as it allows for focused deep work at home while still providing essential in-person time to connect and collaborate with the team. Autonomy and Trust: Management offers a high degree of autonomy, allowing team members the flexibility needed to manage their schedules and deliver results effectively.

Cons

Compensation and Market Competitiveness: While I enjoy the environment, the salary structure may not be fully competitive with industry standards for similar roles, which could make future retention challenging. A review of compensation benchmarks is needed. Limited Benefits Package: The current benefits package is minimal. Expanding the offerings—such as implementing robust professional development stipends, improved wellness programs, or better retirement matching—would significantly enhance overall employee satisfaction and value proposition.

Concentrix Response

8mo

Thank you for taking the time to leave us a review. We appreciate your feedback and will take them into consideration while we continue to build a great place to work every day.

4.0

Oct 27, 2025

Good start for freshers

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Supportive team environment, good work-life balance

Cons

Salary increment are relatively slow

5.0

Oct 27, 2025

Great place to learn and grow

Senior team leader operations

Recommend

CEO approval

Business Outlook

Pros

Great place to learn and enhance communication and customer-handling skills Supportive team leaders and approachable management Opportunities to grow within the organization through internal job postings Regular training sessions and upskilling programs Exposure to global clients and diverse business processes Positive work environment and team collaboration Performance-based recognition and rewards Good platform for freshers to start their career and gain experience Flexible work options and good work-life balance (depending on the project) Continuous feedback and learning culture that encourages improvement

Cons

Salary growth could be better compared to industry standards No onsite opportunities

Viewing 490 - 492 of 8,478 Reviews

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Jobs at Concentrix

Customer Service Representative - Healthcare (Remote)

Customer Service Representative - Healthcare (Remote)

Customer Service Representative - Healthcare (Remote)

Customer Service Representative - Healthcare (Remote)

Customer Service Representative - Healthcare (Remote)

Concentrix

Concentrix reviews

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Reviews about "Compensation"

Best-in-Class Work-Life Balance

Good start for freshers

Great place to learn and grow

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