Is Concentrix a good company to work for as a QA Agent?

QA Agent professionals working at Concentrix have rated their employer with 3.9 out of 5 stars in 80 Glassdoor reviews. This is an average score with the overall rating of Concentrix employees being 3.9 out of 5 stars. Search open QA Agent Jobs at Concentrix now and start preparing for your job interview by browsing frequently asked QA Agent interview questions at Concentrix .

Does Concentrix pay QA Agent employees well?

QA Agent professionals rate their compensation and benefits at Concentrix with 3.3 out of 5 stars based on 80 anonymously submitted employee reviews. This is 8.7% worse than the company average rating for salary and benefits. Find out more about QA Agent salaries at Concentrix.

How happy are QA Agent professionals working at Concentrix?

62% of QA Agent employees at Concentrix would recommend their employer to a friend. This rating has decreased by 10% in the past 12 months. QA Agent professionals have also rated Concentrix with a 3.6 rating for work-life-balance, 4.3 rating for diversity and inclusion, 3.9 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5526) , Team Leader (1850) , Agente De Atendimento (1642) , Customer Service Advisor (1437) , Customer Service Representative (CSR) (1294) , Advisor (962) , Customer Service Agent (742) , Customer Service (648) , Technical Support Engineer (646) , Technical Support (622) , Operations Manager (591) , Content Moderator (554) , Assistant Manager (544) , Customer Advisor (434) , Sales Advisor (405)

What are the pros of working at Concentrix according to real employee reviews?

"Work from home module is good for today’s life style" ((in 1270 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1161 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1123 reviews)); "Offer good benefits and HR is very nice and they are most of the time people focused." ((in 908 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 839 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2984 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2059 reviews)); "Low pay and quite stressful" ((in 1242 reviews)); "Bad Managers that I report to" ((in 507 reviews)); "Extended working hours" ((in 334 reviews))

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Concentrix

Concentrix QA Agent reviews

3.9

62% would recommend to a friend

(80 total reviews)

Chris Caldwell

84% approve of CEO

79% positive business outlook

Ratings by category

4.3

Diversity & inclusion

3.9

Culture & values

3.7

Career opportunities

3.6

Work/Life balance

3.5

Senior management

3.3

Compensation and benefits

Agent/QA employees have rated Concentrix with 3.9 out of 5 stars, based on 80 company reviews on Glassdoor. This indicates that most Agent/QA professionals have a good working experience there. Concentrix is rated in line with the average (within 1 standard deviation) by Agent/QA professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

80 reviews

2.0

Jan 9, 2026

It did what it was meant to do

Quality assurance

Recommend

CEO approval

Business Outlook

Pros

It did what it was meant to do

Cons

Pay could be better Management was weird

4.0

Nov 13, 2025

Good company

Quality assurance

Recommend

CEO approval

Business Outlook

Pros

Good stability Good growth opportunities

Cons

Low salary Micro-management Long shifts

5.0

Nov 2, 2025

Best working enviroment to work

Quality assurance

Recommend

CEO approval

Business Outlook

Pros

Aproacable and friendly management Nice place to work

Cons

To provide wfh alternative All good

Concentrix Response

8mo

Thank you for taking the time to leave us a review. We appreciate your feedback and will take them into consideration while we continue to build a great place to work every day.

Viewing 4 - 6 of 80 Reviews

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Jobs at Concentrix

Customer Service / Tech Support Rep – Financial (Remote)

Customer Service / Tech Support Rep – Financial (Remote)

Customer Service / Tech Support Rep – Financial (Remote)

Customer Service / Tech Support Rep – Financial (Remote)

Customer Service / Tech Support Rep – Financial (Remote)

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Concentrix QA Agent reviews

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Good company

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