Concentrix reviews

Some people struggle with the scope of work. Even though the company is big, Concentrix doesn't always put resources in place to help employees. That leads to burnout or people leaving. That isn't just a Concentrix-only problem, but something to consider.

It's a call center farm. Too many people and too many rules. 3 minutes of bathroom time, schedules created by people who work overseas and have no idea what they're doing. "Bonuses" based off of surveys. (Which your job is based on, but you and the company are grouped in together and the feedback isn't separate on said surveys so it's impossible to always get good surveys). There's no organization. Everyday the rules change. In the Arizona office there are 3 HR people to about 2,000 employees in the building. You can tell how well that works out. I tried to let someone go once for poor performance but I couldn't because we were understaffed... so we kept horrible people around ton fill the gaps.