Concentrix reviews

3.9

76% would recommend to a friend

(44,726 total reviews)
avatar

Chris Caldwell

86% approve of CEO

71% positive business outlook

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,726 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

45K reviews
1.0
Sep 23, 2016
Recommend
CEO approval
Business Outlook

Pros

They'll hire just about anyone. They offer a lot of overtime. $13/hr (unless they try to offer you less, which is common.)

Cons

-You may not be paid on time. HR seems to have almost no accountability for this- it's hard to even find someone to speak with about your missing check. -They pay some employees much less than others. Don't accept anything less than $13, because there are people doing the same work as you who make that much. Others make $9. -Your lunch will probably be stolen, and management doesn't care. The rest of your stuff might be stolen too, for that matter. -The facilities are dirty, the bathrooms are almost horrifying, and a lot of their equipment (chairs, computers, cables, etc) is falling apart. -There is no accountability in management in general- everyone passes the buck off to someone else. -You have to sign an NDA stating that you won't tell anybody you work for Apple. Most likely because Apple doesn't want to be associated with their sketchy activities. -On top of all that, this is call center work, so expect to deal with unreasonable customers, expect back-to-back calls, expect strict metrics, and expect constant harassment from management about all of these things. -Management clearly sees themselves as 'above' the rest of the employees- as evidenced by some of their spiteful reviews here- despite this facility/contract only being open since *June* of this year. These are not seasoned managers- they started in this same position a few months ago and got promoted very quickly. Their IT department is similarly inexperienced and inept.

1.0
Sep 16, 2016

Don't Expect to Be Valued

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are some great people working there

Cons

Disorganized Low pay Strictly average benefits Incompetent management They'll hire anyone to fill seats, regardless of aptitude "The beatings will continue until morale improves" way of running things

4.0
Sep 10, 2016

You get out of it what you put in

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Supervisor that actually listens to his team. Expectations are given up front. Attendance, good attitude and hard work is rewarded.

Cons

The pay could be higher for the field. Upper management taking too long to deal with policy or integrity issues at the hourly level.

Viewing 277 - 279 of 44,726 Reviews

Glassdoor has 57,490 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.