Conductor reviews

4.3

85% would recommend to a friend

(328 total reviews)
avatar

Seth Besmertnik

87% approve of CEO

75% positive business outlook

Conductor has an employee rating of 4.3 out of 5 stars, based on 328 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Conductor employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

328 reviews
1.0
Jan 2, 2023

Abysmal Pay, Turnover, and Culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some friendly, & honest individual contributors looking to help one another out.

Cons

The pay and turnover at this place is terrible, and so as its culture. Starting with pay, when I was there, I was severely underpaid in my role. Many roles are not adjusted to what they are worth in the market. They even hired someone to tackle this issue with total rewards and comp adjustment from an HR SaaS company callled iCIMS, and it's still laughably bad. The salary ranges for the roles I know of when I was there are MDR/SDR (45k-60k) with commission, AE (65k-80k) with commission, Customer Success & SEO roles (50k-65k), Recruiter (95k-120k), Director roles (150k-180k), VP roles (200k >), tech support (45k-65k), & HRBP or Total Rewards Analyst roles (65k-80k). These are good faith salary ranges. You choose whether to believe this or not. Turnover has been a thing here since Dec. 17, 2019. There were massive layoffs back then when the company separated from WeWork, and they also recently happened again in holidays 2022. I say that leadership is to blame for poor decision making. They even went as far as reaching out to a brother of someone on the marketing team who works for a private equity firm to try to get more funding in 2021, and they repeat the same mistake as they did when they were with WeWork. They grew too quickly, and over hired for unnecessary roles. Because of this turmoil, and compensation unfairness, people were leaving in droves. Every month there was someone leaving, And to add, people in exec roles were leaving as well including HR roles. This speaks a lot about the state of the company, when you have people in such roles who are just leaving and are not believing in the company anymore. Lastly culture. Culture here feels like a frat party. It's very disorganized, and people often just trying to flex their titles and talk on how good everything is going, when the reality is that it is not. The last thing I'll leave here that shocked me about the culture, is how people talk bad about one another behind each others backs. I did not bother reporting to HR since I was on my way out, but talking about someone who was living in a car to survive so nonchalantly, is f'd up.

5.0
Jun 24, 2022

Great place to work!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

For me, the pros all come down to the people. The teams building our Product are incredible. The people working across our Customer Success organisation are smart, innovative, collaborative and supportive. Each day at work can be enjoyable when you genuinely like the people you're working with. And... the product is amazing, the pace of innovation over the last 4 years has been unmatched. Working in Customer Success you can be proud you're delivering a solid product for our customers. Culture... The CEO Seth has built an amazing culture that at the core is: transparent, open and honest. He makes himself available to anyone within the company, always happy to hear your thoughts / ideas / opinions. It really allows for the entire org to feel like we're operating by the same shared values and you can have confidence in your decisions based on these principles. Seth inspires the entire organisation and keeps everyone excited about what we're accomplishing together. And because of the transparency, there's a genuine feeling that you're personally connected to the mission. Overall, it's a great place! No matter what stage you're at in your career, Conductor is a wonderful team to be a part of - something truly special.

Cons

Things are always changing (and changing quickly) so it requires you to be agile.

3.0
Jun 22, 2022

good

Recommend
CEO approval
Business Outlook

Pros

very people focused and willing to learn.

Cons

still growing as a company

Viewing 310 - 312 of 328 Reviews

Glassdoor has 404 Conductor reviews submitted anonymously by Conductor employees. Read employee reviews and ratings on Glassdoor to decide if Conductor is right for you.