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      Connection

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      Connection reviews

      3.3

      54% would recommend to a friend

      (828 total reviews)

      Timothy McGrath

      48% approve of CEO

      45% positive business outlook

      Ratings by category

      3.7

      Work/Life balance

      3.4

      Diversity & inclusion

      3.3

      Career opportunities

      3.2

      Culture & values

      3.1

      Compensation and benefits

      3.0

      Senior management

      Connection has an employee rating of 3.3 out of 5 stars, based on 828 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Connection employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      828 reviews
      2.0
      Feb 11, 2009

      Sales factory akin to sweatshops of yore.

      Sales support manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Experience working with Government and Education customers/accounts. -Ability to gain knowledge of vast array of Information Technology products. -Building relationships and networking with IT manufacturers for your next job.

      Cons

      -Employees (non-sales) that do not directly bring in revenue are not support nor valued. -Senior Management incapable of communicating and following through on initiatives and goals. -Expected to know, understand, comprehend and communicate every aspect of every Information Technology catalog product the company resells, all 140,000 items. -Success is luck of the draw, if not assigned a territory with outsides sales coverage or existing contracts, you got the short straw. -Work only 55 hours for a week, you're considered a slacker. -Only as good as your last win. -Corporate philosophy, "Throw it against the wall and see if it sticks."

      3.0
      Oct 2, 2008

      If you're a salesperson or recent graduate, worth a look.

      Developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The best thing about working at PC Connection was the technology (I work in IT). They do a pretty good job of keeping you technically current and using mostly current tools and IDEs. (Some companies will balk at upgrading to a new technology). The company isn't very big, and operates pretty lean...so your contributions can seem to have impact. The group I was in also maintained external applications, which was a nice change from the intranet applications I've spent a number of years working on. While PC Connection doesn't spend much on training, they *do* allow developers to attend one conference a year...which was nice. My group was great - my manager was really supportive and would shield the developers from most of the office politics.

      Cons

      Surprisingly, in a company of this size advancement can be glacial. Some days I felt as if I knew as much as the senior level developers in the group. Annual increases are lower than inflation and rather unimpressive. My group would rotate being on-call 24x7 - the differential was almost laughable and way out of line with what other companies offer. Outside the sales organization, there were no bonuses or other incentives. There are also a number of raffles, contests and other incentives offered to the sales force but not to the rest of the company. This leads to a feeling of inequity with the "outsiders."

      1.0
      Sep 26, 2008

      Good job experience, lousy atomosphere with control-freak managers.

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good hardware, software and networking equipment experience. They offer a fairly structured 2-3 week training period. The health benefits are fair. There was also a 10-20% discount on computer goods and any returned merchandise was sold at a great discount to emplyees. There was a health club on in the building and the location was very close the highway. I also seem to remenber they gave emplyees a turkey at thanksgiving.

      Cons

      There was something about the work enviornment that was overly controlling. I felt undercurrents of dissatisfaction and there was alot of turnover in the sales dept. Sales support tools were not exceptional.

      Viewing 826 - 828 of 828 Reviews
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      Glassdoor has 875 Connection reviews submitted anonymously by Connection employees. Read employee reviews and ratings on Glassdoor to decide if Connection is right for you.