Does Connection pay their employees well?

According to anonymously submitted Glassdoor reviews, Connection employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Connection. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Connection?

56% of Connection employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Connection 3.6 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Connection?

Account Manager (169) , Sales (26) , Enterprise Account Executive (13) , Technician (13) , Account Executive (11) , Manager (11) , Sales Representative (10) , Business Development Specialist (9) , Senior Account Manager (9) , Senior Systems Engineer (9) , Partner Development Specialist (8) , Business Development (6) , Configuration Technician (6) , Sales Associate (6) , Sales Manager (6)

What are the pros of working at Connection according to real employee reviews?

"Great people and very helpful." ((in 84 reviews)); "benefits are good not great" ((in 67 reviews)); "I’ve never worked for a company that has such a great culture and everyone rallying around a common goal." ((in 30 reviews)); "good work/life balance" ((in 28 reviews)); "The training is great and new ERGs make the culture feel more connected post" ((in 24 reviews))

What are the cons of working at Connection according to real employee reviews?

"Poor management; culture of favoritism" ((in 53 reviews)); "low pay compared to other companies" ((in 43 reviews)); "Low Salary but high commission potential" ((in 17 reviews)); "It's more than just an outdated mentality and senior leadership focused on keeping their jobs." ((in 16 reviews)); "upper management is averse to change and wields a lot of power in thwarting positive direction changes and planning." ((in 13 reviews))

What are employees saying about Connection layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Connection layoffs and their outlook for job security at Connection in 2026.

What are the top reviewed Connection locations?

Merrimack , Wilmington , Boca Raton , Schaumburg , Chicago , Exton , Marlborough , Keene , Nashua , Portsmouth , Manchester , Rockville , Itasca , New York , Dallas , Jacksonville , Downingtown , Atlanta , Phoenix , Washington , Philadelphia , Boston , Lake Forest , Milwaukee , Detroit , Charlotte , Raleigh , Sunnyvale , Tampa , Birmingham

Connection reviews

3.3

56% would recommend to a friend

(154 total reviews)

Timothy McGrath

51% approve of CEO

47% positive business outlook

Ratings by category

3.6

Work/Life balance

3.4

Diversity & inclusion

3.3

Career opportunities

3.2

Culture & values

3.0

Senior management

3.0

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

154 reviews

Reviews about "Culture"

Return to all reviews

4.0

Aug 3, 2016

Good Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great people, great culture. The benefits are good, especially the time off policy.

Cons

The systems are outdated and need to be updated. Overall the company is slow to make changes although there are some departments that are able to move things along more quickly.

Connection Response

9y

Thank you for your review of PC Connection. We are glad you enjoyed your time at PC Connection and were impressed with our Culture and Benefit Programs. We recognize our challenges with systems and we have a number of initiatives to improve this in the coming future.

1.0

Jul 18, 2016

People leave managers, not companies.

Account manager

Recommend

CEO approval

Business Outlook

Pros

This company has decent benefits and overall a good culture. The only reason I stayed with the company as long as I did was because of my customers and my coworkers, NOT including any management. Interview process was thorough and timely. HOWEVER, this is a case by case basis.

Cons

POOR management. Everything is great here until you need to ask for help. While the sales training team was wonderful, they cannot hold your hand every minute of the day. new hires still need guidance and support from their managers at times, things that were non existent from my manager. HR was completely useless, a bunch of children who don't understand a thing about employee/employer relations or conflict resolution.

Connection Response

10y

We are sorry you did not enjoy your experience at PC Connection. As you state, we do have a good culture, benefits and training.

1.0

Jul 14, 2016

The company uses assessments ONLY in hiring but denies it

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good training Diverse products and services competitive pay and benefits work/life balance

Cons

Denies using assessments as only preliminary screening tool. If you do not pass assessment you dont talk to ANYONE and they never give you feedback.These assessments are not based in reality and you need to be dishonest to pass them it is well known. poor ethics and treatment of employees

Connection Response

10y

PC Connection does not depend on the Sales Assessment as the sole determinant in its hiring process. A candidates work history and questions centered around the ability to do the job in question are also key components in the selection process. It is worth noting however, that the Sales Assessment has been validated as a tool to utilize in the hiring process and the assessment we use for sales is very common and utilized by many Fortune 1000 Companies.

Viewing 136 - 138 of 154 Reviews

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Jobs at Connection

IT Support Technician (Part-Time, REMOTE)

IT Specialist/Desktop Support

Project Coordinator Supervisor, 3rd Shift (Remote)

Helpdesk Support Technician

Connection

Connection reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Culture"

Good Company

People leave managers, not companies.

The company uses assessments ONLY in hiring but denies it

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