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      Connectivity Source

      Engaged Employer

      Connectivity Source reviews

      2.9

      41% would recommend to a friend

      (541 total reviews)
      avatar

      Scott Aronstein

      42% approve of CEO

      33% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      2.8

      Culture & values

      2.8

      Work/Life balance

      2.8

      Career opportunities

      2.7

      Senior management

      2.7

      Compensation and benefits

      Connectivity Source has an employee rating of 2.9 out of 5 stars, based on 541 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Connectivity Source employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      541 reviews
      5.0
      Jun 21, 2018

      Great company pushing a sub par product

      Assistant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great leadership that is quick to shift from failing strategies. Ideas are welcomed and rewarded. They put genuine effort into fostering a sense of community even though the stores cover a vast area. Very smart at finding the gaps in the areas they set up in giving you the opportunity to succeed. The Store was provided with the best selection of inventory I’ve ever encountered.

      Cons

      Training was significantly below average for the industry. The first month was trial by fire. At least 50% of the training was completely irrelevant to the job. We trained on systems we never used and used systems we never trained on. Sprint customer service at the call center level is by far the worst I’ve ever encountered. It is almost as if they are trained to defer everything to the stores and offer no assistance to good customers consistently. Accessories are very difficult to sell in a landscape with Amazon. The customers know and you know you’re paying $49.99 in store for an accessory listed on Amazon for $10. It’s just a fact. Last but not least ... the network is bad. Like 5-7 years behind Verizon. Price is great but if you can’t use it $1 is expensive. It is difficult to both be honest and make sales when your product is unquestionably inferior. Expect to lose 5-10 sales per month simply due to the network. That being said I do see things trending upward whereas Verizon and AT&T are stalled at best.

      avatar
      Connectivity Source Response
      7y
      Thank you for the feedback! I agree people learn different ways... some people are naturals at talking to customers while others it takes role playing and practice. Our training program addresses both aspects to make sure everyone is comfortable with everything. No wireless provider is perfect but we can confidently be the ones that say we give the best experience in stores, offer the best value in wireless, and have the best UNLIMITED plan! These are all things that we can be confident about! Focus on what we can control and we will win! Thank you for all that you do!
      5.0
      Jun 2, 2018

      Sales Rep

      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very Fun Interacting with customers !

      Cons

      None at all just got to grind that’s all !!

      1.0
      May 31, 2018

      Store Manager

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Staff No other pros Location Employee Discount

      Cons

      Pay Bonus Corporate Commission Structure Medical insurance

      avatar
      Connectivity Source Response
      8y
      I would love to hear your feedback and understand your perception. We are here to help! We are very up front with how the bonus structure and pay works... if you perform well, you will make a lot of money. If you do not perform... you will not make money! So it all centers on your performance. If you do not achieve your floor target (which is usually 50% to Goal) then you will not be paid. Goal is based off how the store has performed over the last 122 months and is very straightforward. If you cannot do 50% of what the store has done over the last 12 months, you will not make the money you want! I would love to have an open dialogue about what you can control but your earning potential is in your hands more than it is in ours... just see the other responses on here. Sales are not for everyone and may not be a fit for you but we would love to help brainstorm on what you can do differently. Reach out to your DM and we would love to help!
      Viewing 436 - 438 of 541 Reviews
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      ReviewsConnectivity Source reviews

      Glassdoor has 543 Connectivity Source reviews submitted anonymously by Connectivity Source employees. Read employee reviews and ratings on Glassdoor to decide if Connectivity Source is right for you.