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Connectivity Source

Engaged Employer

Connectivity Source reviews

2.9

41% would recommend to a friend

(273 total reviews)
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Scott Aronstein

42% approve of CEO

33% positive business outlook

Ratings by category

3.8

Diversity & inclusion

2.8

Culture & values

2.8

Work/Life balance

2.8

Career opportunities

2.7

Senior management

2.7

Compensation and benefits

Ratings by demographic groups

Reviews by job title

273 reviews

Reviews about "Compensation"

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1.0
Nov 27, 2017

Apply at a corporate location NOT Connectivity Source

Retail sales consultant
Recommend
CEO approval
Business Outlook

Pros

You get to relax since traffic in these stores aren’t busy. Being promoted only requires you to sell more than you’re co-workers. Employee discount rate is $35/mo. $30/mo. (w/autopay)

Cons

Commission pay is by far the worst( Along with $9/hr.) Example: Once you have sold $1900 on accessory Gross profit (=$3k-$4k) you will receive a pay out of $95 Upper Management is dysfunctional & unorganized. Get paid on 15th&30th vs. every other Friday. “Assistant Mgrs.”(aka Team Leads) are required sell & reach their individual sales quota, so if you need help you better hope there’s a Store Mgr in the store. At this company, you use RMS Lite vs. RMS (corporate loc.) This POS system WILL crash on you throughout the day especially during a transaction.

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Connectivity Source Response
8y
This post is terribly inaccurate and shows a lack of understanding on both sides. 1. Targets at company owned locations are 3x what the targets are in our stores. Selling $1900 / month in accessory sales is about $80 / day... that would not get you paid at COR and you would end up quickly being terminated. 2. No system is perfect but timing out is different than crashing. Timing out occurs when a transaction is taking too long and it is designed to not allow a customers information to be left idle on a computer. 3. Many employees get paid very well in commission but they are the ones that show up and work hard. There is a difference between showing up and waiting and showing up to work. We have many employees that come to Connectivity Source from previous places and make $3,000 to $4,000 / month in commission. The ones that usually complain are the ones that are not working hard. 4. There is an open door policy, if you are not getting the support you need from your leadership, we are always here to help. 5. Wireless is a performance industry and your comment about better production is what allows you to move up faster is accurate. Again, it is all about taking advantage of the opportunities in front of you. Perform and you will make more, you will have more opportunities for growth. We are here to help if you need assistance with how you can perform better.
1.0
Nov 6, 2017

Poor Expectations set before employment

Sales representative
Recommend
CEO approval
Business Outlook

Pros

Decent benefits, great co-workers, Good pay if in right store.

Cons

Management is horrible. They do not care about employees. Turn over rate is worse than a call center. When i worked in the store as a Sales Representative my Assistant store manager would leave for 3 or 4 hours a day without clocking out while i was only with the company for 2 weeks (And still in training). Brought this to my district managers attention so he fixes the problem by promoting the Assistant manager to Manager. Problem solved! So now the Manager can leave whenever they please without any repercussions. Leaving somebody who is two weeks in and not done with training ALONE in a store is a horrible way to treat employees, and customers at that. Pay was also horrible. They state $15 an hour on their ad's. This is NOT the case. Most of the stores they own are super slow and have absolutely no customers coming in. The store i worked at was in a busy shopping center but got about 10 customers a week. Even if you sold everything you could to a customer you are extremely lucky to hit the 60% sales required to make any commission. If you are in a store with no traffic you will NOT hit commission. The company requires all employees to post ads on Craigslist and offer up because business is so slow. That is just pathetic that a company has to sink to those levels to attempt to bring in customers.

3.0
Oct 30, 2017

Training Manager

Training manager
Recommend
CEO approval
Business Outlook

Pros

Great pay scale / management . Great advancement opportunities They like to have fun. They have monthly contests. Relaxed and motivated upper management.

Cons

They don't give you your last Commission check. When they are understaffed you have to work the hours to make up the difference

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Connectivity Source Response
8y
Thank you for the feedback! I hope to address two things. 1. Commission withholding for 180 days after employment is communicated in the Employee Handbook that all employees acknowledge upon being hired. This is the chargeback period that we are subject to if any of the transactions are cancelled. 2. As leaders, if we do not ensure our locations are staffed correctly, it falls on us to absorb some of the hours. We have multiple tools in place to assist with getting all locations staffed but not all managers use those resources correctly and are forced to be reactive. The only time commission would be forfeit is if targets are not met after the chargeback period or if there was some type of employee theft / fraud. If you have questions on what is going on with your commission, please reach out to our commission or HR department. We would love to clarify it for you. I hope this helps!
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