Is Constant Contact a good company to work for?

Constant Contact has an overall rating of 3.1 out of 5, based on over 811 reviews left anonymously by employees. This rating has decreased by 23% over the last 12 months. 46% of employees would recommend working at Constant Contact to a friend and 37% have a positive outlook for the business. The best reviews about Constant Contact have been left by employees working as Inside Sales Representative , Sales Representative and Senior Software Engineer .

Does Constant Contact pay their employees well?

According to anonymously submitted Glassdoor reviews, Constant Contact employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Constant Contact. This rating has decreased by 16% over the last 12 months.

How satisfied are employees working at Constant Contact?

46% of Constant Contact employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Constant Contact 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Constant Contact?

Software Engineer (31) , Customer Engagement Specialist (29) , Inside Sales Representative (23) , Senior Software Engineer (21) , Sales Consultant (19) , Sales Representative (18) , Sales (15) , Marketing (13) , Customer Service Representative (12) , Manager (10) , Principal Software Engineer (10) , Customer Support (7) , Inside Sales Consultant (7) , Account Executive (6) , Customer Success Specialist (6)

What are the pros of working at Constant Contact according to real employee reviews?

"People are great and my Director of IT xxxx (I am not allow to mention names on this site" ((in 124 reviews)); "The company offers a great benefits package and has a ton of perks their employees." ((in 77 reviews)); "Work life Balance is good" ((in 34 reviews)); "Good pay (If you can meet their standards)" ((in 30 reviews)); "Great teams of smart people." ((in 19 reviews))

What are the cons of working at Constant Contact according to real employee reviews?

"Poor management, there is so much politics and inconsistent job requirements that you basically do the job of two people" ((in 44 reviews)); "The product managers have struggled to innovate" ((in 19 reviews)); "poor upper management." ((in 17 reviews)); "Layoffs have begun again, and they are not being communicated at all." ((in 17 reviews)); "Salary is not great as per market level" ((in 11 reviews))

What are employees saying about Constant Contact layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Constant Contact layoffs and their outlook for job security at Constant Contact in 2026.

What are the top reviewed Constant Contact locations?

Waltham , Loveland , Boston , New York , Gainesville , Burlington , Fort Collins , Atlanta , Chicago , Lexington , Los Angeles , San Francisco , Denver , Miami , Riverdale , Phoenix , Indianapolis , Hilliard , Long Beach , San Diego , Nashua , Greeley , Fairfield , East Providence , Lynn , Reading , Sharon , West Medford , Worcester , Bluffton

Constant Contact reviews

3.1

46% would recommend to a friend

(747 total reviews)

Frank Vella

57% approve of CEO

37% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Work/Life balance

3.3

Culture & values

3.2

Compensation and benefits

3.2

Career opportunities

2.9

Senior management

Constant Contact has an employee rating of 3.1 out of 5 stars, based on 747 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Constant Contact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

747 reviews

2.0

Aug 19, 2015

Sinking ship or just rough waters?

Director

Recommend

CEO approval

Business Outlook

Pros

Brand recognition, good work life balance, lenient expense policy, SSO, parking garage, decent equity, ESPP, close to 128, gym in building.

Cons

Stock has really struggled over the last 12 months. As of this review it's at $24, down from $43. Technology is hot and Constant Contact is going in the wrong direction. Employee engagement scores are way down. Before leaving, 45% of the people in my group were looking for jobs outside the company. Constant Contact is the 800 lb Gorilla that can't seem to figure out how to innovate new products. The all hands on deck 'Toolkit' initiative fell flat on its face because it wasn't new. It was just the same tired products wrapped into a bundle. Lipstick on a pig so to speak. The company spent millions on a 50,000 sqft 'Innovation Loft' and it's better suited for a place to lie down on a couch and take a nap. Nothing innovative is being done there. Marketing Automation companies like Exact Target and Marketo have come downstream and Constant Contact has no answer except for the constant (pun intended) reminder that they offer free support. If you stay here for any length of time, you will become a dinosaur in the tech space, just like their products.

5.0

Aug 11, 2015

Nothing but Love

Customer engagement specialist

Recommend

CEO approval

Business Outlook

Pros

Positive and friendly environment. Wonderful work atmosphere.

Cons

I continue to ask myself "what's the catch?"

Constant Contact Response

10y

We are so happy to see that you’re enjoying your first year at Constant Contact. We strive to hire the best people which have only continued to improve the positive environment you’re experiencing. We hope you continue to feel so fondly of us in years to come!

4.0

Aug 11, 2015

Great Place to Work

Senior engineer

Recommend

CEO approval

Business Outlook

Pros

Real commitment to the customer, not just playing lip service. Great teams of smart people. Company culture is friendly with a good work/life balance. Senior management is approachable and seems to take feedback to heart. Company is stable, well-established, and well-positioned financially with positive cash flow and lots of capital.

Cons

The product is service-driven, so developing means lots of inter-department dependencies. Upper management is sometimes reactionary when it comes to planning, so they may ask for a feature but then never launch it. There is a legacy product (BTK) which has to be updated, meaning everything has to be done twice.

Constant Contact Response

10y

Thanks so much for your review and acknowledging our commitment to our customers. With such a great group of smart, passionate people (like yourself), we are constantly finding ways to continue to provide great service to customers no matter what obstacles emerge. Also, we are glad that you find management to be approachable and hope this has helped you feel like you have an opportunity to partner with them so you can build your career at Constant Contact!

Viewing 598 - 600 of 747 Reviews

Jobs at Constant Contact

Principal Product Manager, Agent-First

Principal Product Manager, Agent-First

Cloud Operations Engineer

Principal Product Manager, Agent-First

Cloud Operations Engineer