Is Constant Contact a good company to work for?

Constant Contact has an overall rating of 3.1 out of 5, based on over 811 reviews left anonymously by employees. This rating has decreased by 23% over the last 12 months. 46% of employees would recommend working at Constant Contact to a friend and 37% have a positive outlook for the business. The best reviews about Constant Contact have been left by employees working as Inside Sales Representative , Sales Representative and Senior Software Engineer .

Does Constant Contact pay their employees well?

According to anonymously submitted Glassdoor reviews, Constant Contact employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Constant Contact. This rating has decreased by 16% over the last 12 months.

How satisfied are employees working at Constant Contact?

46% of Constant Contact employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Constant Contact 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Constant Contact?

Software Engineer (31) , Customer Engagement Specialist (29) , Inside Sales Representative (23) , Senior Software Engineer (21) , Sales Consultant (19) , Sales Representative (18) , Sales (15) , Marketing (13) , Customer Service Representative (12) , Manager (10) , Principal Software Engineer (10) , Customer Support (7) , Inside Sales Consultant (7) , Account Executive (6) , Customer Success Specialist (6)

What are the pros of working at Constant Contact according to real employee reviews?

"People are great and my Director of IT xxxx (I am not allow to mention names on this site" ((in 124 reviews)); "The company offers a great benefits package and has a ton of perks their employees." ((in 77 reviews)); "Work life Balance is good" ((in 34 reviews)); "Good pay (If you can meet their standards)" ((in 30 reviews)); "Great teams of smart people." ((in 19 reviews))

What are the cons of working at Constant Contact according to real employee reviews?

"Poor management, there is so much politics and inconsistent job requirements that you basically do the job of two people" ((in 44 reviews)); "The product managers have struggled to innovate" ((in 19 reviews)); "poor upper management." ((in 17 reviews)); "Layoffs have begun again, and they are not being communicated at all." ((in 17 reviews)); "Salary is not great as per market level" ((in 11 reviews))

What are employees saying about Constant Contact layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Constant Contact layoffs and their outlook for job security at Constant Contact in 2026.

What are the top reviewed Constant Contact locations?

Waltham , Loveland , Boston , New York , Gainesville , Burlington , Fort Collins , Atlanta , Chicago , Lexington , Los Angeles , San Francisco , Denver , Miami , Riverdale , Phoenix , Indianapolis , Hilliard , Long Beach , San Diego , Nashua , Greeley , Fairfield , East Providence , Lynn , Reading , Sharon , West Medford , Worcester , Bluffton

Constant Contact reviews

3.1

46% would recommend to a friend

(747 total reviews)

Frank Vella

57% approve of CEO

37% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Work/Life balance

3.3

Culture & values

3.2

Compensation and benefits

3.2

Career opportunities

2.9

Senior management

Constant Contact has an employee rating of 3.1 out of 5 stars, based on 747 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Constant Contact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

747 reviews

2.0

Aug 8, 2015

All the negative reviews are true

Customer service

Recommend

CEO approval

Business Outlook

Pros

At one time all pros, you can hear about them in many of the reviews already listed. You will find pros from people outside of support and sales, because they treat the rest of the company very well. Only positive to working in support or sales is if you like the idea of a sweatshop in cubicles. That's all it is. If you can come into a position outside of support or sales, you will be very happy.

Cons

You can also read them in many of the reviews listed. Worst part is they have seen the negative reviews, have had employees take surveys on how they feel about working here and the sales and support numbers are always awful. What do they do about it? Nothing have a few meeting to discuss, make promises of changes, make minor changes occasionally, but they never address the real issues. It's almost like lip service to cover the real issues.

4.0

Aug 6, 2015

Direct Sales

Direct sales

Recommend

CEO approval

Business Outlook

Pros

I had the pleasure of working for two great leaders in Dan Amato and Dom Pizzo. I think what Dan does in training new hires is exceptional and made me into the salesperson I am today now that I have moved on. He nurtures new staff and makes them feel very comfortable while tutoring them and developing a skill set that fits the individual. Dom Pizzo does a great job of being that patient instructor who can give you the guidance you need and make you laugh at the same time. You never feel uncomfortable or stressed working for Dom, even when he gives constructive criticism you leave that room smiling and ready to do a better job because you want to implement the skills he just gave you. Also my coaches Joe Lemieux and James Bucknam were very instrumental in my development during the training process and well after. Those two you could go to for anything and they would be that calming presence that you need in a stressful environment that sales can be.

Cons

They really haven't been able to find the right fit for the director of sales. That seems to be an issue that won't be fixed anytime soon and has hurt the company tremendously. Unfortunately they had the best candidate under the Waltham roof for the job back in December but went the politically correct root instead and hired someone that would fit a quota instead of hiring the best man for the job.

4.0

Jul 30, 2015

Overall great company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great people, culture and flexible work environment!

Cons

Changing priorities and lower than expected Street expectations causes some regular stress.

Constant Contact Response

10y

Thanks for taking the time to leave your review. We’re always trying to hire great people who will protect and enhance the culture we love. We’re happy you’ve been one of them for more than three years, so thank you!

Viewing 601 - 603 of 747 Reviews

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