Is Constant Contact a good company to work for?

Constant Contact has an overall rating of 3.1 out of 5, based on over 810 reviews left anonymously by employees. This rating has decreased by 23% over the last 12 months. 46% of employees would recommend working at Constant Contact to a friend and 37% have a positive outlook for the business. The best reviews about Constant Contact have been left by employees working as Inside Sales Representative , Sales Representative and Senior Software Engineer .

Does Constant Contact pay their employees well?

According to anonymously submitted Glassdoor reviews, Constant Contact employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Constant Contact. This rating has decreased by 16% over the last 12 months.

How satisfied are employees working at Constant Contact?

46% of Constant Contact employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Constant Contact 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Constant Contact?

Software Engineer (31) , Customer Engagement Specialist (29) , Inside Sales Representative (23) , Senior Software Engineer (21) , Sales Consultant (19) , Sales Representative (18) , Sales (15) , Marketing (13) , Customer Service Representative (12) , Manager (10) , Principal Software Engineer (10) , Customer Support (7) , Inside Sales Consultant (7) , Account Executive (6) , Customer Success Specialist (6)

What are the pros of working at Constant Contact according to real employee reviews?

"People are great and my Director of IT xxxx (I am not allow to mention names on this site" ((in 126 reviews)); "The company offers a great benefits package and has a ton of perks their employees." ((in 76 reviews)); "Work life Balance is good" ((in 40 reviews)); "Good pay (If you can meet their standards)" ((in 31 reviews)); "Great team and teammates" ((in 22 reviews))

What are the cons of working at Constant Contact according to real employee reviews?

"Poor management, there is so much politics and inconsistent job requirements that you basically do the job of two people" ((in 44 reviews)); "Poor upper management." ((in 16 reviews)); "Layoffs still are happening almost monthly and NEVER communicated" ((in 15 reviews)); "Salary is not great as per market level" ((in 10 reviews)); "The CEO is an absolute joke of a leader and is universally hated, not respected, and mocked." ((in 8 reviews))

What are employees saying about Constant Contact layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Constant Contact layoffs and their outlook for job security at Constant Contact in 2026.

What are the top reviewed Constant Contact locations?

Waltham , Loveland , Boston , New York , Gainesville , Burlington , Fort Collins , Atlanta , Chicago , Lexington , Los Angeles , San Francisco , Denver , Miami , Riverdale , Phoenix , Indianapolis , Hilliard , Long Beach , San Diego , Nashua , Greeley , Fairfield , East Providence , Lynn , Reading , Sharon , West Medford , Worcester , Bluffton

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Constant Contact

Constant Contact reviews

3.1

46% would recommend to a friend

(746 total reviews)

Frank Vella

57% approve of CEO

37% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Work/Life balance

3.3

Culture & values

3.2

Compensation and benefits

3.2

Career opportunities

2.9

Senior management

Constant Contact has an employee rating of 3.1 out of 5 stars, based on 746 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Constant Contact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

746 reviews

5.0

Mar 20, 2024

.

Customer support specialist

Recommend

CEO approval

Business Outlook

Pros

Paid lunch, great benefits, company culture, supplies you with equipment, very diverse

Cons

Managers don’t respond quickly when you need them, support covers to wide of a variety of topics, not able to hang up on disrespectful callers, transferring process to a supervisor takes a really long time, when there’s system wide outages we still have to answer phones even though we can’t help customers, 90 day no call out policy upon starting

5.0

Mar 18, 2024

Life Changing Workplace

Senior sales manager

Recommend

CEO approval

Business Outlook

Pros

I have been in sales for almost 20 years, my only regret has been not finding this company sooner. This company has completely changed the trajectory of my life for the better. If you're hard working, devoted, and want a place that rewards you for your hard work, there is no better place that I know of than Constant Contact. In fact, we've had MANY employees leave and return within the recent years that had bad experiences elsewhere for years/months.

Cons

Keeping it simple. While our software does many things, reps need to do their best to weed out what they don't need, and focus on a few key things the customer will love.

5.0

Mar 15, 2024

The Best Company! No place like it.

Senior manager marketing

Recommend

CEO approval

Business Outlook

Pros

- Opportunities for career advancement - Great benefits - Amazing work/life balance. Lots of flexibility - The people. We hire great humans. - Hybrid work style - Our mission: We help small businesses succeed - Recognition for hard work I have been with CTCT for nearly 10 years and there is no place like it. Everyone understands that family comes first. As a working mom, I have a lot to balance but my manager and the company provide me with the flexibility and understanding I need to thrive. I started at the company as a Senior Administrative Assistant and now I'm a Senior Marketing Manager. I've always been given opportunity and the space to grow. There is no place I'd rather be.

Cons

No complaints at this time.

Viewing 94 - 96 of 746 Reviews

Jobs at Constant Contact

Principal Product Manager, Agent-First

Cloud Operations Engineer

Principal Product Manager, Agent-First

Cloud Operations Engineer

Principal Data Engineer - MarTech

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Life Changing Workplace

The Best Company! No place like it.

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