Consumer Cellular reviews

3.5

67% would recommend to a friend

(809 total reviews)

Ed Evans

69% approve of CEO

66% positive business outlook

Consumer Cellular has an employee rating of 3.5 out of 5 stars, based on 809 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Consumer Cellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

809 reviews
4.0
Oct 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Overall a great company with great benefits! They work with you, and the hybrid schedule is great.

Cons

Can be cliquey at times.

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Consumer Cellular Response
7mo
Thank you for sharing your experience! We love hearing that you’re enjoying the benefits, flexibility, and overall culture — the hybrid schedule is definitely one of our favorite perks too! We appreciate your note about things feeling a bit cliquey at times. As we continue to grow, we’re always looking for ways to make sure every team member feels connected, included, and part of the bigger picture. From cross-team projects to company events (virtual and in-person), we’re focused on building a culture where collaboration and belonging thrive.
4.0
Sep 30, 2025

Good

Recommend
CEO approval
Business Outlook

Pros

good benefits and decent pay

Cons

Isn’t good for high paying places

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Consumer Cellular Response
7mo
Thank you for taking the time to share your feedback! We’re glad to hear you appreciate our benefits and overall compensation structure — we work hard to provide a strong total rewards package that supports both our employees’ professional and personal well-being. We understand that pay expectations can vary depending on location and market conditions. Our compensation philosophy is to remain competitive, equitable, and performance-driven across all areas of the business. We regularly review market data to ensure our pay practices stay aligned with industry standards while also offering meaningful benefits, flexibility, and opportunities for growth. We appreciate your perspective and your contribution to Consumer Cellular— feedback like yours helps us continue improving the employee experience.
4.0
Aug 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Benefits are great Hybrid in person or fully remote positions available

Cons

Strict attendance Difficult job advancement unless you know people who work there

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Consumer Cellular Response
7mo
Thank you for taking the time to share your experience! We’re happy to hear you enjoy our great benefits and appreciate the flexibility of hybrid and remote work options — we know how important balance and choice are for our team members. We understand that our attendance expectations can feel strict at times. Because our contact center team supports customers in real time, reliable attendance is key to ensuring consistent service and coverage for both our customers and your fellow teammates. That said, we also recognize that life happens — and we strive to provide flexibility through our STO, PTO and Floating Holiday benefits to help employees manage personal needs when they arise. We also appreciate your note about career growth. We’re committed to creating clear pathways for development and advancement, and we’re continuing to invest in internal mobility programs to make that growth more visible and accessible to everyone. Thank you again for your feedback — it helps us keep improving while supporting the strong service culture our customers count on every day.
Viewing 43 - 45 of 809 Reviews

Glassdoor has 829 Consumer Cellular reviews submitted anonymously by Consumer Cellular employees. Read employee reviews and ratings on Glassdoor to decide if Consumer Cellular is right for you.