Consumer Cellular reviews

3.5

67% would recommend to a friend

(809 total reviews)

Ed Evans

69% approve of CEO

66% positive business outlook

Consumer Cellular has an employee rating of 3.5 out of 5 stars, based on 809 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Consumer Cellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

809 reviews
3.0
Aug 4, 2025

It's OK

Recommend
CEO approval
Business Outlook

Pros

Interesting work, good coworkers, and it's a job.

Cons

Unclear expectations made me uncomfortable, especially towards the end of my employment.

5.0
Aug 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Amazing work/life balance. Competitive pay. Best management job I have ever held.

Cons

Very few. I would be nit picking to list the negatives. So far, the worst thing I have seen is selling connected devices counts against accessories metrics.

avatar
Consumer Cellular Response
10mo
Thank you for taking the time to share your review. We are so glad that you are experiencing a great work-life balance and that you are happy in your management job. One of our Company's visions is that happy employees make happy customers, and we are glad that you are here! Should you wish to share more feedback, please reach out to us at TalentAcquisition@consumercellular.com
4.0
Jul 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Great management, metrics are attainable when you have the calls, to meet metric u need 2 to 3 calls and hr. Even if a call takes 1hr.. u will not be in no trouble, making the port in effortless, is the goal.. alot of ot so I still make 70000k

Cons

U need 350 calls a mth. Sometimes calls can take 1 hr or more, which can make u not meet your call metric, in porting thats not a write up, but it does affect your yearly bonus amount.

Viewing 49 - 51 of 809 Reviews

Glassdoor has 829 Consumer Cellular reviews submitted anonymously by Consumer Cellular employees. Read employee reviews and ratings on Glassdoor to decide if Consumer Cellular is right for you.