Consumer Cellular reviews

3.5

67% would recommend to a friend

(809 total reviews)

Ed Evans

69% approve of CEO

66% positive business outlook

Consumer Cellular has an employee rating of 3.5 out of 5 stars, based on 809 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Consumer Cellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

809 reviews
1.0
Aug 16, 2019

This place is a lie

Recommend
CEO approval
Business Outlook

Pros

The pay and the three friends I made while in training

Cons

If your a human with emotions don't work here. You will get fired because you talk about your weekend with your coworker you became friends with. If you get sick say goodbye to the badge they gave you cause thats not allowed. You forget one thing on a call or make a mistake on the call your fired. If you have medical things that have been planed a while back they will make you reschedule them. If you have a mental or physical disability don't work here they don't care. They say that they care about there employees but they really don’t. So If you are okay with high call volume, don't have emotions, and are okay with not having friends. Then this is the job for you.

1.0
Aug 8, 2019

None

Recommend
CEO approval
Business Outlook

Pros

There is no pros none at all

Cons

Very strict on attendance not a very good company to work for

3.0
Aug 4, 2019
Recommend
CEO approval
Business Outlook

Pros

Free from the worry of metrics. Majority of supervisors are approachable. Shifts aren't too bad. If you don't have previous leadership experience this role would be good to put on your resume..

Cons

Pay isn't commensurate with responsibilities. You are required to know Billing, Sales, Service, Porting, and Troubleshooting. You can get paid more to be on the phone with OT Very few of the other TSS's are happy. I was trying to ask a TSS a question and an agent told me that some TSS's won't answer you if they aren't clocked in. One TSS absolutely hates it. I was yelled from one TSS. Controlling, robot-like, environment. You have to be a certain type of person with a certain type of mentality to acclimate to the culture. If you get in with the right people, you'll do fine.

Viewing 553 - 555 of 809 Reviews

Glassdoor has 829 Consumer Cellular reviews submitted anonymously by Consumer Cellular employees. Read employee reviews and ratings on Glassdoor to decide if Consumer Cellular is right for you.