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      Consumer Cellular

      Engaged Employer

      Consumer Cellular reviews

      3.5

      67% would recommend to a friend

      (809 total reviews)

      Ed Evans

      69% approve of CEO

      66% positive business outlook

      Ratings by demographic groups

      Consumer Cellular has an employee rating of 3.5 out of 5 stars, based on 809 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Consumer Cellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

      Reviews by job title

      809 reviews
      2.0
      May 31, 2022

      Typical Call Center (with all the same problems)

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is the option to work from home for some people.

      Cons

      Constant management turnover, inadequate training and not enough time devoted to training, schedule changes done without worker's permission and despite worker's requests, frequent policy changes with little to no explanation or direction, and the usual detrimental effects to both physical and mental health that come with working in a call center environment.

      2.0
      May 24, 2022

      New Owners

      Supervisor i
      Recommend
      CEO approval
      Business Outlook

      Pros

      The best part of consumer cellular would be the people you work with. Some of the friendliest people and management. Very supportive and empathetic. Lots of employee incentives with great benefits.

      Cons

      The company came under new ownership a couple years ago and they’ve changed the culture. While management is great, they’re doing what they’re told as well. High turn over due to people being burnt out due to unattainable expectations.

      Viewing 613 - 615 of 809 Reviews
      Related searches: Consumer Cellular jobs | Consumer Cellular salaries | Consumer Cellular benefits | Consumer Cellular interviews
      ReviewsConsumer Cellular reviews

      Glassdoor has 829 Consumer Cellular reviews submitted anonymously by Consumer Cellular employees. Read employee reviews and ratings on Glassdoor to decide if Consumer Cellular is right for you.