Item: Consumer Cellular
Rating: 4
Author: Current employee - Retail Sales Associate

Question 1

Is Consumer Cellular a good company to work for?

Accepted Answer

Consumer Cellular has an overall rating of 3.6 out of 5, based on over 829 reviews left anonymously by employees. This rating has increased by 4% over the last 12 months. 69% of employees would recommend working at Consumer Cellular to a friend and 68% have a positive outlook for the business. The best reviews about Consumer Cellular have been left by employees working as Senior Supervisor, Customer Service Supervisor and Team Support Specialist.

Question 2

Does Consumer Cellular pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Consumer Cellular employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Consumer Cellular. This rating has improved by 6% over the last 12 months.

Question 3

How satisfied are employees working at Consumer Cellular?

Accepted Answer

69% of Consumer Cellular employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Consumer Cellular 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

Question 4

What are the top reviewed jobs at Consumer Cellular?

Accepted Answer

Customer Service Representative (133), Customer Service Representative (CSR) (45), Supervisor (26), Team Support Specialist (21), Caa (18), Customer Service Representative I (16), Customer Account Advisor (12), Customer Service (11), Customer Service Supervisor (10), Sales Representative (10), Senior Supervisor (10), Customer Service Representative II (8), Sales Associate (8), Manager (7), Team Supervisor (7)

Question 5

What are the pros of working at Consumer Cellular according to real employee reviews?

Accepted Answer

"Good Pay and room to move quickly" ((in 93 reviews)); "Benefits are great" ((in 87 reviews)); "Great people to work with" ((in 38 reviews)); "Work from home is convenient" ((in 29 reviews)); "Great Bonus structure and room for MAJOR advancement!!!!  Love the Employee Lunch" ((in 19 reviews))

Question 6

What are the cons of working at Consumer Cellular according to real employee reviews?

Accepted Answer

"The reason why I gave it 3 and not 1 stars is due to the poor management." ((in 57 reviews)); "The training is very poor to say the least." ((in 34 reviews)); "The supervisor are mean and don't follow the policies." ((in 31 reviews)); "poor communication" ((in 15 reviews)); "Managers don't know how to do anything, if you're in training and miss one day or are late you're not eligible anymore." ((in 15 reviews))

Question 7

What are employees saying about Consumer Cellular layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Consumer Cellular layoffs and their outlook for job security at Consumer Cellular in 2026.

Question 8

What are the top reviewed Consumer Cellular locations?

Accepted Answer

Phoenix, Tempe, Redmond, Portland, Oklahoma City, Tigard, Louisville, South Phoenix, Scottsdale, Coppell, Tualatin, Saint Louis, Chandler, Gilbert, Glendale, Chester, Springfield, Saint Charles, Brookfield, Arizona City, Avondale, Mesa, Peoria, Sun City West, Dearborn, Edmond, Norman, Georgetown, Dallas, Mantua

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