Is Consumer Cellular a good company to work for?

Consumer Cellular has an overall rating of 3.6 out of 5, based on over 829 reviews left anonymously by employees. This rating has increased by 4% over the last 12 months. 69% of employees would recommend working at Consumer Cellular to a friend and 68% have a positive outlook for the business. The best reviews about Consumer Cellular have been left by employees working as Senior Supervisor , Customer Service Supervisor and Team Support Specialist .

Does Consumer Cellular pay their employees well?

According to anonymously submitted Glassdoor reviews, Consumer Cellular employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Consumer Cellular. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Consumer Cellular?

69% of Consumer Cellular employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Consumer Cellular 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Consumer Cellular?

Customer Service Representative (133) , Customer Service Representative (CSR) (45) , Supervisor (26) , Team Support Specialist (21) , Caa (18) , Customer Service Representative I (16) , Customer Account Advisor (12) , Customer Service (11) , Customer Service Supervisor (10) , Sales Representative (10) , Senior Supervisor (10) , Customer Service Representative II (8) , Sales Associate (8) , Manager (7) , Team Supervisor (7)

What are the pros of working at Consumer Cellular according to real employee reviews?

"Good Pay and room to move quickly" ((in 93 reviews)); "Benefits are great" ((in 87 reviews)); "Great people to work with" ((in 38 reviews)); "Work from home is convenient" ((in 29 reviews)); "Great Bonus structure and room for MAJOR advancement!!!! Love the Employee Lunch" ((in 19 reviews))

What are the cons of working at Consumer Cellular according to real employee reviews?

"The reason why I gave it 3 and not 1 stars is due to the poor management." ((in 57 reviews)); "The training is very poor to say the least." ((in 34 reviews)); "The supervisor are mean and don't follow the policies." ((in 31 reviews)); "poor communication" ((in 15 reviews)); "Managers don't know how to do anything, if you're in training and miss one day or are late you're not eligible anymore." ((in 15 reviews))

What are employees saying about Consumer Cellular layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Consumer Cellular layoffs and their outlook for job security at Consumer Cellular in 2026.

What are the top reviewed Consumer Cellular locations?

Phoenix , Tempe , Redmond , Portland , Oklahoma City , Tigard , Louisville , South Phoenix , Scottsdale , Coppell , Tualatin , Saint Louis , Chandler , Gilbert , Glendale , Chester , Springfield , Saint Charles , Brookfield , Arizona City , Avondale , Mesa , Peoria , Sun City West , Dearborn , Edmond , Norman , Georgetown , Dallas , Mantua

Consumer Cellular reviews

3.6

69% would recommend to a friend

(809 total reviews)

Ed Evans

71% approve of CEO

68% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (809 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Consumer Cellular has an employee rating of 3.6 out of 5 stars, based on 809 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Consumer Cellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

809 reviews

2.0

Jun 12, 2013

Easy very easy paycheck.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Easiest job you will ever have. If you are looking for just a paycheck until you find something better this is the perfect place for you!

Cons

Commission is terrible. I sold 116 phones only got a couple hundred in commission. I come from the retail said if I sold that many phones that would be a couple thousand in commission. It's really easy to be fired. For example if you take more calls per hour than the avg rep they will monitor every single call. If you aren't perfect on all the calls they monitor you will get fired even if you have high call quality scores. Don't expect this to be a career path.

2.0

Jan 14, 2013

Easy to get hired or fired

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Coworkers are friendly and some of the sups are very helpful. Also takes being a green company seriously.

Cons

This company takes it's attendance policy to extremes. Employees are afraid to have to go home early because of illness and stay making their co-workers sick as well

5.0

May 3, 2014

Great Company to work for.

Information technology specialist

Recommend

CEO approval

Business Outlook

Pros

Flexible hours to promote a life outside of work. Great management with a clear direction in mind. Supervisors/managers actually care about the employees. Benefits INCLUDE college assistance and giving back to the community!

Cons

Pay for certain departments slightly lower than regional average. Workload for pay is certainly slightly higher than you would expect. expansion to certain departments would clearly fix this issue.

Viewing 802 - 804 of 809 Reviews

Jobs at Consumer Cellular

Staff Accountant - Corporate

Director, IT Operations

Enterprise Architecture Director (Chief Architect)

Senior Engineer, DevOps