Consumer Cellular reviews

3.5

67% would recommend to a friend

(809 total reviews)

Ed Evans

69% approve of CEO

66% positive business outlook

Consumer Cellular has an employee rating of 3.5 out of 5 stars, based on 809 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Consumer Cellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

809 reviews
1.0
Dec 30, 2021
Recommend
CEO approval
Business Outlook

Pros

I can not contribute even a single pro. Working for this particular buissness was an absolute nightmare.

Cons

Zero Guidance relevant to handling actual real time customer complaints. Void of any compassion for the targeted customer demographic. Morally, I struggled every single day. I was sick to stomach throughout my entire 10 hour shifts. I was left feeling utterly shameful and overwhelming guilty due to providing 100% dishonest information to our most vulnerable -our senior citizens. I sincerely hope that the recent buyout will institute the change so desperately needed.

1.0
Dec 29, 2021
Recommend
CEO approval
Business Outlook

Pros

Decent Pay, Great people, Some Decent Supervisors

Cons

Very policy driven little concern or regard for home life balance and holds firing you over your head constantly. Only appraises personnel that don't miss a day of work ever.

Viewing 649 - 651 of 809 Reviews

Glassdoor has 829 Consumer Cellular reviews submitted anonymously by Consumer Cellular employees. Read employee reviews and ratings on Glassdoor to decide if Consumer Cellular is right for you.