Consumer Cellular reviews

3.5

67% would recommend to a friend

(809 total reviews)

Ed Evans

69% approve of CEO

66% positive business outlook

Consumer Cellular has an employee rating of 3.5 out of 5 stars, based on 809 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Consumer Cellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

809 reviews
5.0
Feb 16, 2017
Recommend
CEO approval
Business Outlook

Pros

a great company to grow with because they believe in promoting from within first . This was my first call center job and everyone from the trainers to co workers made it feel natural.

Cons

Do not have any cons personally

5.0
Feb 16, 2017

TSS

Recommend
CEO approval
Business Outlook

Pros

This company is by fare the best company I've had to pleasure to work at. Very open when its comes to your needs for scheduling.

Cons

To many unnecessary changes, when things get in a good flow it changes

5.0
Feb 16, 2017
Recommend
CEO approval
Business Outlook

Pros

I take roughly 40 calls per day from mainly older people who have questions about their phone or invoice. Simple stuff really. Clean and new office with great co-workers and supervisors. The customers aren't angry, often no callers are waiting, training is 4 weeks and the flex day option is awesome. Everyone on my team has been here longer than 5 months so not sure about the comments regarding high-turnover. Cool company and all benefits are sweet. Generous company.

Cons

You will be sitting in a comfy chair all day, talking to people through a headset. Not a lot of time to note after the call, expected to note while speaking with the customer.

Viewing 694 - 696 of 809 Reviews

Glassdoor has 829 Consumer Cellular reviews submitted anonymously by Consumer Cellular employees. Read employee reviews and ratings on Glassdoor to decide if Consumer Cellular is right for you.