Consumer Cellular reviews

3.5

67% would recommend to a friend

(809 total reviews)

Ed Evans

69% approve of CEO

66% positive business outlook

Consumer Cellular has an employee rating of 3.5 out of 5 stars, based on 809 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Consumer Cellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

809 reviews
5.0
Feb 15, 2017

Great Family

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay, prime schedules and good bonus potential

Cons

stressful, frequent schedule changes, strict metrics

1.0
Feb 6, 2017
Recommend
CEO approval
Business Outlook

Pros

They will hire anyone, which comes with the added benefit of meeting some of the most inept people you will ever encounter.

Cons

*See above!! Terrible management, no communication at any level Ignorance all around: supervisors, co-workers, and upper management Performance based solely on minimum numbers No opportunity for advancement or personal development Inflexible scheduling Poor coverage and co-pays for insurance Miserable commute/traffic,from all directions more than a few miles away Private ownership with a very hands-on approach They have built a business around selling phones to older people, so the future is very limited (as middle-aged people become older they will already have established relationships with other providers).

2.0
Feb 3, 2017

Stressful

Recommend
CEO approval
Business Outlook

Pros

The benefits are paid by the company. Met some great coworkers. Private desk. I liked the job I did.

Cons

Micromanaged to the second. Hold times for customers were an hour most of my last six months there.The supervisors are not allowed to give their teammates help so that person can keep their job. I saw at least 3 people fired when some 1 on 1 coaching would have saved their job and the company money for training new people.Actually supervisors are not supposed to talk to the people under them and they are watched. There is so many negatives about this place. That is why I left. I have worked a lot of places, about ready to retire. This is one of the worst work environments I have worked in

Viewing 697 - 699 of 809 Reviews

Glassdoor has 829 Consumer Cellular reviews submitted anonymously by Consumer Cellular employees. Read employee reviews and ratings on Glassdoor to decide if Consumer Cellular is right for you.