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      Consumer Cellular

      Engaged Employer

      Consumer Cellular reviews

      3.5

      67% would recommend to a friend

      (809 total reviews)

      Ed Evans

      69% approve of CEO

      66% positive business outlook

      Ratings by demographic groups

      Consumer Cellular has an employee rating of 3.5 out of 5 stars, based on 809 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Consumer Cellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

      Reviews by job title

      809 reviews
      1.0
      Dec 21, 2016

      Do not work here!!!!!!

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      They will hire anyone. There are no other pros and that's not even a pro.

      Cons

      From the bottom of my heart, I beg you not to work here. It will only cause you misery and pain. The worst job I've ever had. They don't pay industry standards but expect you to have perfect stats. If you mess up even a tiny bit they will put you on a warning and don't coach you on how to improve. Management absolutely favors certain people and if you don't fit into that clique you never will. If you question the supervisors they will find any reason to get rid of you. The owners like to pretend that they are oblivious to the treatment of the employees but they know exactly what is going on. Please listen to all of other reviews as well and take them to heart. I wouldn't even give them one star.

      1.0
      Dec 9, 2016

      WOMEN BEWARE

      Customer service lead ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Hire nearly anyone - Good starting pay and benefits offered - Lax dress code

      Cons

      - Elitism among senior supervisors/HR/non-general employee positions, STRONG "Us Vs. Them" culture - Training is poor, performance standards stressfully high - Tools provided to assist customers are poorly lacking - Many women have reported a senior supervisor for being directly aggressive towards them, HR not only ignores this but also refuses to let them switch teams, instead pressures them to quit. They will offer you no help, and instead protect "their own." They are NOT there to help employees. - HR is so poorly managed, mid level supervisors quietly advise employees NOT to report issues

      avatar
      Consumer Cellular Response
      9y
      Thank you for taking the time to review your time with us. We take all reports of harassment very seriously, so that all of our employees feel they have a safe and supportive working environment. Please reach out to us directly at HR@ConsumerCellular.com so that we can get more information and address this as quickly as possible.
      4.0
      Nov 13, 2016

      Customer Service Representive

      Customer account advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pro of working for Consumer it a rewarding job. The pay you really good. Overtime after 32 hours!

      Cons

      There are no cons for working Consumer Cellular, besides the attendance policy.

      Viewing 703 - 705 of 809 Reviews
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      ReviewsConsumer Cellular reviews

      Glassdoor has 829 Consumer Cellular reviews submitted anonymously by Consumer Cellular employees. Read employee reviews and ratings on Glassdoor to decide if Consumer Cellular is right for you.