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      Consumer Cellular

      Engaged Employer

      Consumer Cellular reviews

      3.5

      67% would recommend to a friend

      (809 total reviews)

      Ed Evans

      69% approve of CEO

      66% positive business outlook

      Ratings by demographic groups

      Consumer Cellular has an employee rating of 3.5 out of 5 stars, based on 809 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Consumer Cellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

      Reviews by job title

      809 reviews
      3.0
      Apr 1, 2021

      Ok

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay, benefits, work from home,

      Cons

      Metrics, Training, Stressful, Busy, Not everyone is wearing masks

      5.0
      Mar 26, 2021

      Solid Company at all levels

      Supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is decent for starting as a call center rep and it's a company that is growing rapidly. I started as a call center worker 2 years ago and was a supervisor about a year and a half later, which you can make happen faster if you can hit metrics. Food trucks.

      Cons

      No scheduling flexibility. Very strict attendance requirements. Work from home is really bad for some reason. They give you the option, but it is filled with audio glitches that can ruin calls, so you might find it really challenging to be successful at home. Of course the customers can be frustrating. Management/ team support is hit or miss in terms of how helpful they are willing to be for you. Some people are great and some are frustrating.

      Viewing 712 - 714 of 809 Reviews
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      ReviewsConsumer Cellular reviews

      Glassdoor has 829 Consumer Cellular reviews submitted anonymously by Consumer Cellular employees. Read employee reviews and ratings on Glassdoor to decide if Consumer Cellular is right for you.