Consumer Cellular reviews

3.5

67% would recommend to a friend

(809 total reviews)

Ed Evans

69% approve of CEO

66% positive business outlook

Consumer Cellular has an employee rating of 3.5 out of 5 stars, based on 809 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Consumer Cellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

809 reviews
1.0
Nov 5, 2015
Recommend
CEO approval
Business Outlook

Pros

when i was there in 2011-2013...it was fun and the people was great...met a lot of nice people

Cons

the leadership sucked...upper management was horrible....to much favortism ....the males sups were trying to screw all the ladies and the woman were just snotty...glad im no longer there...

1.0
Nov 1, 2015
Recommend
CEO approval
Business Outlook

Pros

decent pay, easy system, well program for free benefits, discount on plan was a plus, also had some events for workers

Cons

- call monitors are a joke most of the time - supervisors don't really help, they tell you what you've already tried, some tss's are not that great either they just have attitudes. - attendance policy is way to much; (For example: me and Fiance having child, complications arose so had to be away from work, managers did not believe me so terminated me because I went past the policy, however I'm not going to let something go wrong with my unborn child, and nothing I could do to make up time or give proof to show them, also managers sarcastically said hope everything goes good with the baby even though now I was jobless)

avatar
Consumer Cellular Response
10y
Thank you for taking the time to share your experience. We believe strongly that happy employees make for a healthy company, and we would never discriminate against an employee who is pregnant or otherwise needing accommodations for their health. Would you please send us an email with the details of this incident to HR@ConsumerCellular.com? This is not an issue we take lightly and we would like to contact you. Once again, we appreciate you reaching out to us, and we look forward to speaking with you.
2.0
Oct 4, 2015

One Big T-Mobile Group

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Can't think of any pros.

Cons

The owners seem to still care however they have NO CLUE about the T-Mobile supervisor click in Redmond. If you were not prior T-Mobile you will get NO WHERE fast. The hours continually change and they are awful. All of the good beginnings in Redmond have quickly fallen away. Super young supervisors just because they are favored and from T-Mobile -- these individuals are nice but in NO WAY a supervisor. Those not "favored" are repeatedly turned down from new positions -- who wants to go through that? It is so sad and the owners have absolutely no clue. I advise you run away quickly.

Viewing 739 - 741 of 809 Reviews

Glassdoor has 829 Consumer Cellular reviews submitted anonymously by Consumer Cellular employees. Read employee reviews and ratings on Glassdoor to decide if Consumer Cellular is right for you.