Consumer Cellular reviews

3.6

69% would recommend to a friend

(809 total reviews)

Ed Evans

71% approve of CEO

68% positive business outlook

Consumer Cellular has an employee rating of 3.6 out of 5 stars, based on 809 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Consumer Cellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

809 reviews
5.0
Jun 18, 2013

Great Company to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They really treat their employees right. Volunteer opportunities, holiday or anniversary celebrations, bonuses. Friendly management. They care about the customers. A real family business. Ask what you don't know. They are happy to answer questions and welcome it.

Cons

Strict attendance policies don't always fit with real life scenarios.

2.0
Jun 12, 2013
Recommend
CEO approval
Business Outlook

Pros

Easiest job you will ever have. If you are looking for just a paycheck until you find something better this is the perfect place for you!

Cons

Commission is terrible. I sold 116 phones only got a couple hundred in commission. I come from the retail said if I sold that many phones that would be a couple thousand in commission. It's really easy to be fired. For example if you take more calls per hour than the avg rep they will monitor every single call. If you aren't perfect on all the calls they monitor you will get fired even if you have high call quality scores. Don't expect this to be a career path.

Viewing 802 - 804 of 809 Reviews

Glassdoor has 829 Consumer Cellular reviews submitted anonymously by Consumer Cellular employees. Read employee reviews and ratings on Glassdoor to decide if Consumer Cellular is right for you.