Consumer Cellular reviews

3.5

67% would recommend to a friend

(809 total reviews)

Ed Evans

69% approve of CEO

66% positive business outlook

Consumer Cellular has an employee rating of 3.5 out of 5 stars, based on 809 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Consumer Cellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

809 reviews
2.0
Mar 12, 2021

Decent company HORRIBLE TRAINING

Recommend
CEO approval
Business Outlook

Pros

Great employee pricing for cell phone service, 100%remote positions available, good shift options

Cons

Super micro managed, horrible training, they put you in training for 2 days and it’s all about benefits and no system training then throw you live on the floor . No side by sides, no call reviews, they won’t show you stats till your there 6 months.

1.0
Jul 24, 2020
Recommend
CEO approval
Business Outlook

Pros

They used to have them.

Cons

Even while Portland burns to the ground by anarchists of the Black Lives Movement, CC comes out PRIVATELY to the employees saying not only do they support the BLM as an organization, but is now taking profits and donating to a dozen different anti-police funds. But they claim publicly that they support senior citizens and their causes. I CALL BS. As the elderly are assaulted and robbed in broad daylight the "christian" leaders of CC privately turn their back on their customer base. Say nothing about the endless myriad of horribly management choices, attrition over 200% per year, a puppy mill for training and putting people on the floor that barely manage a full work day with out getting high in the parking lot at lunch, the sexual harassment that is just swept under the carpet due to favortisim with some agents while others are fired for less. CC is just a joke of a company. Joke of a service. They dont even tell their employees of the limitations of their services on our partner networks (att/Tmob) and have completely and freely sold a phone that they KNOW is completely defective for over a year to thousands and thousands of elderly customers (doro7050) just so they dont get stuck with a warehouse full of them. I have NEVER seen a more unethical company from the top down and I cant wait to quit this place.

2.0
May 19, 2020
Recommend
CEO approval
Business Outlook

Pros

Easy to learn job and pays well

Cons

Easy to get fired. They have a high turn over rate because you can get fired for almost anything even if you going to work every day and doing your job. The company did have nice bonuses but now that they are getting bigger as a company the less they give.

Viewing 100 - 102 of 809 Reviews

Glassdoor has 829 Consumer Cellular reviews submitted anonymously by Consumer Cellular employees. Read employee reviews and ratings on Glassdoor to decide if Consumer Cellular is right for you.