Consumer Cellular reviews

3.5

67% would recommend to a friend

(288 total reviews)

Ed Evans

69% approve of CEO

66% positive business outlook

Reviews by job title

288 reviews

Reviews about "Compensation"

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5.0
May 20, 2016
Recommend
CEO approval
Business Outlook

Pros

Great pay, easy job, great culture, lots of opportunity for advancement (RARELY do they hire managers off the street, everyone with mgmt position started as a rep). Nice co-workers, great atmosphere, open door policy, TSS/sups are friendly, full paid benefits, PTO, UTO, flex days, free lunches sometimes, what is there not to like?

Cons

Kinda clique-y amongst some reps, not a company issue. Starting out can be stressful. That's about it. Filler filler filler

3.0
May 17, 2016
Recommend
CEO approval
Business Outlook

Pros

Good pay, super easy, and you get bonuses. Paid time off.

Cons

Don't get sick or you'll probably miss too many days and they will fire you. They say it's not sales orientated but it is.

1.0
Mar 22, 2016

Not what it used to be

Recommend
CEO approval
Business Outlook

Pros

Good hourly rate, for a company that offers full medical benefits it's pretty good. Great bonus potential. The nice customers are awesome. Most of the Supervisors really care about you.

Cons

Upper management is clique and you definitely have to be a way overachiever if you want to be successful. I started out wanting to eventually promote to Sup since I have previous sup experience but The supervisors seem to be way overworked and don't have time to spend with their team on a regular basis. They always seem to be in a meeting or on their computer looking like they have more work then they have time to do it. Then when they meet with us they want to get you in and out so they can get on to the next because they get 30 mins a day to meet with us. We are lucky if we get one meeting a month. I hear a lot of my coworkers say the same thing. We want time with our Sups and we want them to look happy again. I want to be a sup to develop reps and form strong work relationships (this has been proven to cause long term employees and less call outs)not to be a glorified secretary. They are having contests to get people to work OT but you aren't eligible if your not meeting all metrics. Most of my team aren't meeting CPH so they are willing but not eligible.

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