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      Consumer Cellular

      Engaged Employer

      Consumer Cellular reviews

      3.5

      67% would recommend to a friend

      (288 total reviews)

      Ed Evans

      69% approve of CEO

      66% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      3.8

      Culture & values

      3.7

      Compensation and benefits

      3.6

      Work/Life balance

      3.6

      Career opportunities

      3.4

      Senior management

      Ratings by demographic groups

      Reviews by job title

      288 reviews

      Reviews about "Compensation"

      Return to all reviews
      1.0
      Feb 6, 2017

      If you have ever said to yourself "I really need more stupid people around me," this is the place for you!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      They will hire anyone, which comes with the added benefit of meeting some of the most inept people you will ever encounter.

      Cons

      *See above!! Terrible management, no communication at any level Ignorance all around: supervisors, co-workers, and upper management Performance based solely on minimum numbers No opportunity for advancement or personal development Inflexible scheduling Poor coverage and co-pays for insurance Miserable commute/traffic,from all directions more than a few miles away Private ownership with a very hands-on approach They have built a business around selling phones to older people, so the future is very limited (as middle-aged people become older they will already have established relationships with other providers).

      1.0
      Dec 9, 2016

      WOMEN BEWARE

      Customer service lead ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Hire nearly anyone - Good starting pay and benefits offered - Lax dress code

      Cons

      - Elitism among senior supervisors/HR/non-general employee positions, STRONG "Us Vs. Them" culture - Training is poor, performance standards stressfully high - Tools provided to assist customers are poorly lacking - Many women have reported a senior supervisor for being directly aggressive towards them, HR not only ignores this but also refuses to let them switch teams, instead pressures them to quit. They will offer you no help, and instead protect "their own." They are NOT there to help employees. - HR is so poorly managed, mid level supervisors quietly advise employees NOT to report issues

      avatar
      Consumer Cellular Response
      9y
      Thank you for taking the time to review your time with us. We take all reports of harassment very seriously, so that all of our employees feel they have a safe and supportive working environment. Please reach out to us directly at HR@ConsumerCellular.com so that we can get more information and address this as quickly as possible.
      4.0
      Nov 13, 2016

      Customer Service Representive

      Customer account advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pro of working for Consumer it a rewarding job. The pay you really good. Overtime after 32 hours!

      Cons

      There are no cons for working Consumer Cellular, besides the attendance policy.

      Viewing 247 - 249 of 288 Reviews
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      Glassdoor has 829 Consumer Cellular reviews submitted anonymously by Consumer Cellular employees. Read employee reviews and ratings on Glassdoor to decide if Consumer Cellular is right for you.