Does ContactUS Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, ContactUS Communications employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at ContactUS Communications. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at ContactUS Communications?

51% of ContactUS Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ContactUS Communications 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at ContactUS Communications?

Customer Service Representative (57) , Customer Service Representative (CSR) (21) , Call Center Representative (3) , Operations Supervisor (3) , Sales Associate (3) , Supervisor (3) , Account Manager (2) , Client Operations Manager (2) , Customer Service (2) , Customer Service Agent (2) , Leadership (2) , Recruiter (2) , Sales Representative (2) , Training Specialist (2)

What are the pros of working at ContactUS Communications according to real employee reviews?

"great pay and work from home" ((in 10 reviews)); "There were some amazing coworkers." ((in 6 reviews)); "Great people" ((in 5 reviews)); "advancement opportunities" ((in 4 reviews)); "Nice Break Room" ((in 3 reviews))

What are the cons of working at ContactUS Communications according to real employee reviews?

"Poor management" ((in 18 reviews)); "Little or no training for those in management roles" ((in 11 reviews)); "Favoritism to the extent if one person on your project has their own unspoken opinion of you, and you do a better job than them, you'll be fired or removed from your project without warning." ((in 8 reviews)); "I have to go through the extreme of hiring a lawyer to get my money I worked for... just be careful if you decide to work here.I’ve been a manager at a lot of locations but this was just a horrible experience I don’t wish on anyone." ((in 4 reviews)); "I have never had so many issues with pay, untruthful and disrespectful supervisors." ((in 4 reviews))

What are the top reviewed ContactUS Communications locations?

Hilliard , Columbus , Grindstone , Jacksonville , Mount Vernon , Greensboro , Ohio City , Charlotte , Rocky Mount , Houston , Texas City , Memphis , Cincinnati , Newark , Philadelphia , Brownsville , California , Millbury , North Charleston , Augusta , Mill Run

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ContactUS Communications

ContactUS Communications reviews

2.9

51% would recommend to a friend

(190 total reviews)

Trevor Friesen

52% approve of CEO

46% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Work/Life balance

3.1

Career opportunities

3.0

Culture & values

3.0

Senior management

3.0

Compensation and benefits

ContactUS Communications has an employee rating of 2.9 out of 5 stars, based on 190 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ContactUS Communications employee rating is 24% below average for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

190 reviews

4.0

Jun 6, 2022

Csr

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule, pto, willing to work with you

Cons

Nothing really bad. Maybe pay could be higher. No sick days

1.0

May 22, 2022

Wouldn't recommend (limited)

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great training ! Easy job ! Holiday pay (restricted)

Cons

Payment errors Company not dependable Have to work on major holidays (Christmas, Thanksgiving, etc) Poor management

1.0

May 20, 2022

Bad company to work for

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Easy hiring process, nice trainer

Cons

Terminate your contract for no reason Pay less than what you were told in interview

Viewing 115 - 117 of 190 Reviews

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Jobs at ContactUS Communications

Inbound Customer Care Agent

Customer Support Agent (Onsite PA)

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ContactUS Communications

ContactUS Communications reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Csr

Wouldn't recommend (limited)

Bad company to work for

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