Item: ContactUS Communications
Rating: 3
Author: Former employee - Customer Service Representative

Question 1

Does ContactUS Communications pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, ContactUS Communications employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at ContactUS Communications. This rating has decreased by 1% over the last 12 months.

Question 2

How satisfied are employees working at ContactUS Communications?

Accepted Answer

51% of ContactUS Communications employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated ContactUS Communications 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

Question 3

What are the top reviewed jobs at ContactUS Communications?

Accepted Answer

Customer Service Representative (57), Customer Service Representative (CSR) (21), Call Center Representative (3), Operations Supervisor (3), Sales Associate (3), Supervisor (3), Account Manager (2), Client Operations Manager (2), Customer Service (2), Customer Service Agent (2), Leadership (2), Recruiter (2), Sales Representative (2), Training Specialist (2)

Question 4

What are the pros of working at ContactUS Communications according to real employee reviews?

Accepted Answer

"Pay, work from home is convenient." ((in 9 reviews)); "great coworkers" ((in 6 reviews)); "Remote work and nice people" ((in 5 reviews)); "advancement opportunities" ((in 4 reviews)); "The company as a whole has a great leadership team and makes an effort to make sure that if they see someone struggling to help as best able." ((in 3 reviews))

Question 5

What are the cons of working at ContactUS Communications according to real employee reviews?

Accepted Answer

"Little or no training for those in management roles" ((in 11 reviews)); "I have never had so many issues with pay, untruthful and disrespectful supervisors." ((in 4 reviews)); "Their manager doesn't seem know what she is doing." ((in 3 reviews)); "No benefits for hourly workers only salary 😩 42.5 hours a week" ((in 3 reviews))

Question 6

What are the top reviewed ContactUS Communications locations?

Accepted Answer

Hilliard, Columbus, Grindstone, Jacksonville, Mount Vernon, Greensboro, Ohio City, Charlotte, Rocky Mount, Houston, Texas City, Memphis, Cincinnati, Newark, Philadelphia, Brownsville, California, Millbury, North Charleston, Augusta, Mill Run

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