An Overall Positive Experience
Pros
• I feel as though I am provided all the tools and knowledge I need to complete my job with confidence. • My fellow agents are (for the most part) kind and helpful, like a big family. I have made a lot of meaningful friendships with my coworkers. • I trust most of the supervisors and lead agents to help me solve any issues I have.
Cons
• Critter problem in Grindstone office. Bugs everywhere, I come home with flea bites on my ankles in the summer time (don't own any pets at home.) Snakes live in the ceiling. I don't want to work in jumanji!! • Definitely some favoritism in regards to some specific supervisors or members of leadership, but fortunately those who do not help make up a small portion of management around here. • I have had some serious qualms with HR in the past where my issues/inquiries have been straight up ignored. We have recently had a new hire in the HR department and he's really thriving here. Don is a super helpful guy who has solved my aversion to the department. • Insurance plan is super expensive.