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ContactUS Communications

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ContactUS Communications reviews

2.9

51% would recommend to a friend

(190 total reviews)
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Trevor Friesen

52% approve of CEO

46% positive business outlook

ContactUS Communications has an employee rating of 2.9 out of 5 stars, based on 190 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ContactUS Communications employee rating is 24% below average for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

190 reviews
4.0
Dec 4, 2014
Recommend
CEO approval
Business Outlook

Pros

Company has had huge growth in the last year. Many expanded positions have been posted and offered based on this growth. It is an upcoming company that will be a choice employer for the community. Very caring management and the culture is to listen 1st and react 2nd.

Cons

With growth always comes the growing pains. The difference is the reaction you have to the growing pains. Keeping the work-life balance for agents to upper-management is a concern due to this growth

4.0
Aug 28, 2014

Evolving Contact Center

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people I work with come from different backgrounds and all bring unique talent to the company. Management really cares, we have had cookouts, and ice bucket challenges, and other different things to keep it from the same old same old. The facility is mapped out like a call center should be, Managers don't sit behind office doors, they are out and engage their people! They built experiance rooms so that you can touch, feel and interact with what you are taking calls for

Cons

Pay rate is lower than industry standard throughout the company.

Viewing 187 - 189 of 190 Reviews

Glassdoor has 199 ContactUS Communications reviews submitted anonymously by ContactUS Communications employees. Read employee reviews and ratings on Glassdoor to decide if ContactUS Communications is right for you.