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ContactUS Communications

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ContactUS Communications reviews

2.9

51% would recommend to a friend

(190 total reviews)
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Trevor Friesen

52% approve of CEO

46% positive business outlook

ContactUS Communications has an employee rating of 2.9 out of 5 stars, based on 190 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ContactUS Communications employee rating is 24% below average for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

190 reviews
3.0
Dec 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Love working here, went through growing pains

Cons

Communication could have been better

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ContactUS Communications Response
1y
We hope this message finds you well. Thank you for taking the time to share your thoughts and experiences with us on Glassdoor. We value your feedback, and we take all comments seriously as we strive to create a positive work environment for our employees. We are genuinely sorry to hear that your experience with us has not met your expectations and want to express our appreciation for your candor. Constructive feedback is crucial for us to identify areas that may require improvement and take meaningful steps toward enhancing the overall employee experience. To better understand and address your concerns, we would appreciate the opportunity to connect with you directly. Your insights are valuable, and your input will contribute to our ongoing efforts to create a workplace that is both fulfilling and supportive. Please feel free to reach out to our Human Resource Department directly at HR@contactusinc.com to schedule a time for a conversation. Your perspective is important to us, and We are committed to ensuring that we address any issues you may have encountered during your time with us. Thank you once again for bringing your concerns to our attention. We look forward to the opportunity to learn more from your experiences and work towards making positive changes.
1.0
Nov 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Relaxed and not too bad

Cons

Very unorganized but not too bad

avatar
ContactUS Communications Response
1y
We hope this message finds you well. Thank you for taking the time to share your thoughts and experiences with us on Glassdoor. We value your feedback, and we take all comments seriously as we strive to create a positive work environment for our employees. We are genuinely sorry to hear that your experience with us has not met your expectations and want to express our appreciation for your candor. Constructive feedback is crucial for us to identify areas that may require improvement and take meaningful steps toward enhancing the overall employee experience. To better understand and address your concerns, we would appreciate the opportunity to connect with you directly. Your insights are valuable, and your input will contribute to our ongoing efforts to create a workplace that is both fulfilling and supportive. Please feel free to reach out to our Human Resource Department directly at HR@contactusinc.com to schedule a time for a conversation. Your perspective is important to us, and We are committed to ensuring that we address any issues you may have encountered during your time with us. Thank you once again for bringing your concerns to our attention. We look forward to the opportunity to learn more from your experiences and work towards making positive changes.
3.0
Nov 11, 2024
Recommend
CEO approval
Business Outlook

Pros

ContactUS was a decent job. Training was 3 weeks and material was easy to pick up on. It took just about 6 months for my first raise.

Cons

Managers were very unbending. If a call was a second over the recommended call time it was a problem. Sick days and paid leave were so hard to earn they were basically non-existent. Call and service standards were extremely high for such an unrewarding pay and employment.

avatar
ContactUS Communications Response
1y
We hope this message finds you well. Thank you for taking the time to share your thoughts and experiences with us on Glassdoor. We value your feedback, and we take all comments seriously as we strive to create a positive work environment for our employees. We are genuinely sorry to hear that your experience with us has not met your expectations, and want to express our appreciation for your candor. Constructive feedback is crucial for us to identify areas that may require improvement and take meaningful steps toward enhancing the overall employee experience. To better understand and address your concerns, We would appreciate the opportunity to connect with you directly. Your insights are valuable, and your input will contribute to our ongoing efforts to create a workplace that is both fulfilling and supportive. Please feel free to reach out to our Human Resource Department directly at HR@contactusinc.com to schedule a time for a conversation. Your perspective is important to us, and We are committed to ensuring that we address any issues you may have encountered during your time with us. Thank you once again for bringing your concerns to our attention. We look forward to the opportunity to learn more from your experiences and work towards making positive changes.
Viewing 19 - 21 of 190 Reviews

Glassdoor has 199 ContactUS Communications reviews submitted anonymously by ContactUS Communications employees. Read employee reviews and ratings on Glassdoor to decide if ContactUS Communications is right for you.