ContinuumCloud reviews

2.9

38% would recommend to a friend

(34 total reviews)

Bob Bates

38% approve of CEO

28% positive business outlook

ContinuumCloud has an employee rating of 2.9 out of 5 stars, based on 34 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ContinuumCloud employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

34 reviews
5.0
Mar 22, 2022

Growing Company Doing Good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-A team of passionate people that care about their clients and providing innovative solutions to the mental health space---meaningful work is being done every day. -Private-equity backed with transparent leadership who truly care about fostering the current culture as well as transforming the organization, not just the bottom line. -Great benefit offerings including medical, 401K, student loan debt repayment, open PTO, parental leave, and bonus opportunity. -Opportunities for career growth and advancement, especially at this stage of growth. -Collaboration between departments is something you don't find everywhere; everyone is willing to help and work together for our clients.

Cons

-We are growing and merging two companies/acquiring a third all within 9 months is no easy feat. Implementing changes, although necessary, can be uncomfortable for some. -As organizational changes are happening and we are working fully remote, sometimes employees don't necessarily know who handles what.

avatar
ContinuumCloud Response
4y
Thank you for sharing your experience! We’ve had a lot of growth and change over the last year. It’s exciting to hear that you’ve noticed the enhancements to benefits and employee experience. We appreciate your contributions to build ContinuumCloud!
1.0
Mar 16, 2022
Recommend
CEO approval
Business Outlook

Pros

- Remote work - Unlimited PTO - Pay, depending on position

Cons

- Overworked, under appreciated - Lack of diversity - Leadership (inexperienced, indecisive, tone-deaf, and fake) - Financially not stable (layoffs/terminations due to budgeting issues) - The Execs have favorites and they make it known in the "coffee chats". Most of the favorites are managers and the remaining 100+ employees are not recognized for the hard work they do.

avatar
ContinuumCloud Response
4y
Thank you for taking the time to provide feedback. ContinuumCloud is growing quickly which has meant a lot of change. And with that type of change, we sometimes have speed bumps. We operate with transparency by sharing our financial health, goals, and strategies in our monthly company-wide Town Hall meetings. We’ve tripled in size over the last 12 months, and see amazing growth for 2022 and beyond. We’ve already added 22 new team members in 2022, with others planned. We are proud of the fact we have great female representation on our team, including 50% of the Executive Team, and 55% of the company as a whole. We’ve shared that continuing to increase our DE&I of all types and levels and improve employee recognition are important to us too. Our Culture Committee is hard at work, and partnering with the Exec Team so that we can improve. We are sorry this was your experience and that we didn’t know of your concerns, or have the opportunity to better address them while you were with us.
2.0
Mar 15, 2022

Great Pay, Terrible Workload

Recommend
CEO approval
Business Outlook

Pros

- very competitive pay - nice benefits (e.g., "unlimited" PTO, health care, etc.) - collaborative community

Cons

- very metric oriented organization, so much so that personalization disappears and you become only as important as the numbers and statistics that you can produce - inconsistent working hours un-formally encouraged by management, the management will tell you to take lunch or to leave at 5:30p EST but will assign you Salesforce cases around 6:30 or 7p - for months I was so busy(as a new hire) I couldn't take a regular lunch until it became assigned - poor management, the management is built out and the hierarchical structure is in place but no one ever knows who to turn to first or about what - also in regard to management, you will have to ask, beg, and plead with them to try and have clear and concise expectation in regard to your role - role expectations - always changing due to a high turnover rate, you will be expected with sometimes only days notice to take over other employee(s) responsibilities if/when they quit unexpectedly - you're expected to cross train in multiple functional areas but those trainings aren't always readily available - very heavy workload, once more due to employee turnover and recidivism, I've inherited Salesforce cases/tickets that are from 1-3 years ago that were from my predecessors predecessor - minimal training offered, it's packaged as a "three week intensive shadowing and training session" it does not prepare you well for what your roles will actually be or the true case load - marketed as a tight knit inclusive environment with great company culture, that has not been my experience

Viewing 28 - 30 of 34 Reviews

Glassdoor has 35 ContinuumCloud reviews submitted anonymously by ContinuumCloud employees. Read employee reviews and ratings on Glassdoor to decide if ContinuumCloud is right for you.