Couche-Tard reviews

3.6

74% would recommend to a friend

(331 total reviews)
avatar

Alex Miller

Not enough data to show CEO approval

58% positive business outlook

Couche-Tard has an employee rating of 3.6 out of 5 stars, based on 331 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Couche-Tard employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

331 reviews
2.0
Jun 9, 2015
Recommend
CEO approval
Business Outlook

Pros

The customers are great - they make the job worth doing.

Cons

Managers, Assistant Managers, play favorites all of the time. It drives staff crazy - because no matter how hard you work, or how hard you try to do everything you are asked to do - you cannot win if you are not a " favorite ". Also Couche Tard discriminates against it's part timers - their pay increase system is based on hours worked, so part timers have to wait twice as long to get an increase than full timers do. I wonder how Couche Tard would fare without it's part timers........especially considering that their full timers are mostly lazy?

5.0
Jun 3, 2015

Senior Systems Administrator

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Technology, Hours, People, Flexibility, Projects

Cons

Red Tape, Pay, politics, vacation

1.0
Feb 6, 2015
Recommend
CEO approval
Business Outlook

Pros

Great customers (most of the time) and being a csr you build great, loyal reltionships with regular customers. Working with money transactions improves math skills

Cons

Horrible managent that play favorites (e.g. I was just written up for going 0.3 hrs over 40 hrs for the week because the employee coming in as I was suppose to get off was late and there was a huge line so i tried to help get the line down....this was superbowl sunday and Ihad been alone for almost two hrs. Mean while nothing happens to that employee for being late. Also some employees can call in and say they will be there when they can and its ok, employees have pulled marijuana out on camera behind the counters and even came to work drunk and fell asleep behind the counter and nothing was done about it) and discriminate against employees that call them out on it especially if they are the minority (e.g. in my case i'm white in a hispanic dominate store and city). I have worked for the company going on four years and I have not once called in sick and have only been late once and that was because i was at the ER getting stitches. The only time time I've called in or missed work is the day I went into labor,gave birth and went on maternity leave. Speaking of which my OB/GYN gave me a note requesting a stool so that I could sit down for 10-15 min once every hr or two and requesting I that I get 15-20 min to sit and eat both of which I could do at the register so as to keep working and I was told by the store manager if I turned it in they would put me on maternity leave like it or not. But the pregnant hispanic girl got a stool and got to sit pretty much her whole shift for months. working here makes you feel like you're back in high school. Employees and managers are you best friend one day and giving you total attitude the next. They don't appreciate hard working employees, give slack to the lazy ones they're buddy buddy with and put your safety at risk by giving out uour schedule. I had a girl that was 86'd from our store for stealing threaten to kill me (told my assistant mngr) if she ever caught me off the property and as soon as I went on vacation they lifted the trespass and even though I caught her stealing several times nothing was done until an hispanic employee caught her. We have a lady that comes in and steals news papers 56oz cups and the metal coffee cups all the time she verbally abuses me and other customers and nothings been done yet my fiancee was 86'd from the store for confronting beer runners. And the only thing worse that that is the pay, again i'm going on 4 yrs and i only make $8.81 well that and they have train new employees and tell them if they have any questions my number is on the wall. And a co worker was suspended for a couple days for giving a customer complaining of cramps a midol. And i have good relationships with my regulars so some ofthem tip me some times cash some times smokes or an energy drink if i look sluggish this has been going on for pretty much the whole 4 yrs at 2 different stores through 8 different store managers and 2 DMs. Now they sent me on administrative leave pending an investigation into me accepting tips. For one my store manager tipped me and two if a customer feels the need to tip you it means you're doing something right.... more so when they tip 90% of the time they come in. Not only that but according to my new assit mngr the employee handbook says you're allowed to take tips and even if she's wrong how are they going to punish/fire an employee for accepting tips when the store manager tips the employees. She tipped me at least 3 times for around $50

Viewing 313 - 315 of 331 Reviews

Glassdoor has 617 Couche-Tard reviews submitted anonymously by Couche-Tard employees. Read employee reviews and ratings on Glassdoor to decide if Couche-Tard is right for you.