Is Courtyard a good company to work for?

Courtyard has an overall rating of 3.6 out of 5, based on over 1,475 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 55% of employees would recommend working at Courtyard to a friend and 44% have a positive outlook for the business. The best reviews about Courtyard have been left by employees working as Operations Manager , Night Auditor and Bistro Attendant .

Does Courtyard pay their employees well?

According to anonymously submitted Glassdoor reviews, Courtyard employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Courtyard. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Courtyard?

55% of Courtyard employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Courtyard 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Courtyard?

Front Desk Agent (171) , Front Desk Receptionist (96) , Housekeeper (49) , Bistro Attendant (41) , Front Desk Associate (36) , Night Auditor (33) , Bistro Server (27) , Night Auditor/Front Desk Agent (25) , Guest Service Representative (24) , Guest Service Agent (21) , Front Desk (19) , Housekeeping (18) , Bartender (15) , Operations Manager (14) , Server/Bartender (14)

What are the pros of working at Courtyard according to real employee reviews?

"Great Staff and forward thinking owners" ((in 56 reviews)); "Great people to work with and decent peace" ((in 53 reviews)); "Overtime and coworkers can be great" ((in 38 reviews)); "Fun work environment" ((in 20 reviews)); "Great managers to help with problems" ((in 20 reviews))

What are the cons of working at Courtyard according to real employee reviews?

"The pay was low especially for the multiple roles that a single employee had to play." ((in 84 reviews)); "Long hours (often worked well over 9 hour shifts since people called out often and management did nothing)" ((in 39 reviews)); "Less salary I could get and barely heard above 1" ((in 33 reviews)); "Pay rate, Work weekends, overnight shifts needed to cover, favoritism" ((in 12 reviews)); "Upper management was a complete circus" ((in 9 reviews))

What are the top reviewed Courtyard locations?

Houston , San Diego , Atlanta , New York , Boone , San Antonio , Philadelphia , Charlotte , Minneapolis , Nashville , Miami , Battle Creek , Morgantown , Los Angeles , Boise , Lehi , Chicago , Hampton , Troy , Portland , Laie , Indianapolis , Lafayette , South Bend , Sacramento , Bellevue , Portland , Fort Lauderdale , Orlando , Tampa

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Courtyard

Part of Marriott International

Courtyard reviews

3.6

55% would recommend to a friend

(1,341 total reviews)

Arne M. Sorenson

62% approve of CEO

44% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Culture & values

3.3

Work/Life balance

3.2

Senior management

3.2

Compensation and benefits

3.2

Career opportunities

Courtyard has an employee rating of 3.6 out of 5 stars, based on 1,341 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Courtyard employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Apr 10, 2025

RWW

Guest service representative

Recommend

CEO approval

Business Outlook

Pros

Not too many pros for this job.

Cons

Reduced work week for full time employees due to seniority, for full time employees. Extensive work hours, long periods of standing, stressful work load.

2.0

Jun 21, 2024

Not stepping foot at the NASA/CLEAR LAKE area ever again

Housekeeper

Recommend

CEO approval

Business Outlook

Pros

Co-workers 20% discount on bistro Stead pace at times

Cons

-Management has favorites and sometimes had an attitude and don’t care about their employee’s health or mental state. -Scheduling was a nightmare and all over the place. -Had a full time job but somehow had only 20 hours a week due to them hiring way too many people. -Management overworks their housekeepers at times.

3.0

Jun 18, 2024

Sometimes strict workplace under corporate policy

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

Lively dynamic environment that presents new experiences daily.

Cons

Corporate policy often dictates overbooking and the job necessitates managing customers who are upset their booked room turns out to not be available.

Viewing 4 - 6 of 1,341 Reviews

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