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      Cox Communications

      Part of Cox Enterprises

      Engaged Employer

      Cox Communications reviews

      3.9

      69% would recommend to a friend

      (4,290 total reviews)
      avatar

      Mark Greatrex

      75% approve of CEO

      44% positive business outlook

      Ratings by demographic groups

      Cox Communications has an employee rating of 3.9 out of 5 stars, based on 4,290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cox Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      4K reviews
      4.0
      Jan 25, 2015

      Technical Support Representative Call Center

      Technical support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Practically free cable, internet and phone services. Good benefits and a pension plan, which is almost unheard of these days! My supervisor was great! The company is very fair and empathetic if you have a personal problem that requires some time off, like a death in the family or personal illness. Great bunch of people to work with.

      Cons

      24/7, 365 days a year scheduling. Scheduling based on sales performance, not seniority. Sales is a HUGE part of the technical support job so if you are not a sales person, you may want to think twice about working there.

      1.0
      Jan 22, 2015

      Universal home technician

      Universal home technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, free cable if I had been asked this 8 years ago my answer would be much more lengthy.

      Cons

      It's not the the working environment they try to proclaim.no room for advancement, if you apply for a position it doesn't matter what you know it's about who you know the good ol' boy system is still thriving strong here.people who get advancements have no clue what they are doing they just worry about the numbers and never have your back.Anyone new coming into the company does not have the proper training to do their job.Corporate has done so many changes with no explanation and are very secretive over everything.They do not care about their employees which in return is making it difficult for thoughs of us who have been here 10+ years to care as well.With all the changes they have thrown all veteran employees hard work down the drain!!!

      3.0
      Jan 19, 2015

      Politics, politics, politics

      It manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good people, good pay, nice work environment, dynamic IT environment

      Cons

      The politics of this place are brutal. Be prepared to be stabbed in the back at least once a week.

      Viewing 319 - 321 of 4,290 Reviews
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      ReviewsCox Communications reviews

      Glassdoor has 4,631 Cox Communications reviews submitted anonymously by Cox Communications employees. Read employee reviews and ratings on Glassdoor to decide if Cox Communications is right for you.