Cox Communications reviews

3.9

67% would recommend to a friend

(4,291 total reviews)
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Mark Greatrex

74% approve of CEO

43% positive business outlook

Cox Communications has an employee rating of 3.9 out of 5 stars, based on 4,291 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cox Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

4K reviews
3.0
Oct 2, 2010

Technical Support Department

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free cable and internet service. The health, dental, and vision insurance is great. The pay is not the best but it's ok for what other employers in Hampton Roads pay.

Cons

Management has no clue what they are doing. They hire people based solely on a "great" interview but don't take into account their overall job performance. Favoritism is apparent. If you don't kiss but you will not be promoted as fast. They say its an open door policy but it's not. So don't complain or you will be labeled as trouble.

2.0
Jul 7, 2010
Recommend
CEO approval
Business Outlook

Pros

Compensation Great. Pay was wonderful. The customers atrocious.

Cons

No encouragement or need t o stay if something else comes up.

1.0
Dec 8, 2009
Recommend
CEO approval
Business Outlook

Pros

Cox had great benefits. I felt, along with many of my co-workers, that with hard work I would one day be able to retire from the company I put so much into.

Cons

While Cox offers a benefit package that is a real plus, there are many employees who do not feel secure in their job, thus, moral is very low and there is less pride than there once was. Employees do not feel valued.

Viewing 364 - 366 of 4,291 Reviews

Glassdoor has 4,632 Cox Communications reviews submitted anonymously by Cox Communications employees. Read employee reviews and ratings on Glassdoor to decide if Cox Communications is right for you.