Cox Communications reviews

3.9

69% would recommend to a friend

(4,289 total reviews)
avatar

Mark Greatrex

75% approve of CEO

44% positive business outlook

Cox Communications has an employee rating of 3.9 out of 5 stars, based on 4,289 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cox Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

4K reviews
4.0
May 28, 2013
Recommend
CEO approval
Business Outlook

Pros

Stable company, good benefits, great locations

Cons

They no longer hire or promote from within, company is less focused on customer service and more focused on the making more $$$$$. Lots of rate increases, not as many product improvements. The rate increases are definitely not going into pay rates; raises and bonuses have been dismal the last couple of years. Travel and discrtionary spending has been cut to almost $0.

3.0
May 27, 2013

It was cool working at Cox

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay and benefits were great

Cons

That would be the confusion between departments

3.0
May 26, 2013

Good not great

Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits. Retail hours are not great at certain stores and they can switch you without your opinion.

Cons

Company made some bad decisions and employees took the brunt of the mistakes.

Viewing 3964 - 3966 of 4,289 Reviews

Glassdoor has 4,630 Cox Communications reviews submitted anonymously by Cox Communications employees. Read employee reviews and ratings on Glassdoor to decide if Cox Communications is right for you.