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      Cox Communications

      Part of Cox Enterprises

      Engaged Employer

      Cox Communications reviews

      3.9

      69% would recommend to a friend

      (4,289 total reviews)
      avatar

      Mark Greatrex

      75% approve of CEO

      44% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Compensation and benefits

      3.9

      Culture & values

      3.9

      Work/Life balance

      3.5

      Career opportunities

      3.4

      Senior management

      Cox Communications has an employee rating of 3.9 out of 5 stars, based on 4,289 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cox Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      5.0
      May 24, 2013

      Best professional decision I made was to come work for Cox

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Privately held so decisions are more strategic, than driven by quarterly Wall Street expectations. Investment in employees - training, development, compensation plans. They take care of employees in good times and in bad. Good benefit - 401(K) with match and fully company paid pension!!

      Cons

      Growing plans as competition increases and we look to determine best way to navigate through change.

      4.0
      May 23, 2013

      One of the BEST

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Cox employees are empowered to make things happen. You see a problem, fix it! Your boss will appreciate it! There is absolutely nothing wrong with telling your superior that you think something is broke. The chances are, they have never seen the issue from your perspective, and your input can make a big difference. Cox loves to hear from it's employees and listen for their input.

      Cons

      Very sales driven environment. There are many groups with a tremendous customer centric focus who want to do what's best for the customer but their hands are sometimes tied by the need to put sales first. You can't be a customer focused company if you do not build the support and engineering groups to correctly manage the volume of sales. It's the customer who suffers because your support teams are spread too thin. It's tough to stay on top of the workload.

      5.0
      May 23, 2013

      Best company to work for in Southern Nevada!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Cox Communications has a great product, great folks that work for the company and is an employee friendly company. Employees are their most cherished assest.

      Cons

      There is nothing bad to say about Cox.

      Viewing 3967 - 3969 of 4,289 Reviews
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      ReviewsCox Communications reviews

      Glassdoor has 4,630 Cox Communications reviews submitted anonymously by Cox Communications employees. Read employee reviews and ratings on Glassdoor to decide if Cox Communications is right for you.