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      Cox Communications

      Part of Cox Enterprises

      Engaged Employer

      Cox Communications reviews

      3.9

      69% would recommend to a friend

      (4,287 total reviews)
      avatar

      Mark Greatrex

      75% approve of CEO

      44% positive business outlook

      Ratings by demographic groups

      Cox Communications has an employee rating of 3.9 out of 5 stars, based on 4,287 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cox Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      4K reviews
      4.0
      Aug 26, 2013

      Home Service Technician

      Home service technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is plenty of room for advancement, you get thoroughly trained on everything you need to know out in the field. Supervisors treat you well and are fair and promote from within.

      Cons

      Got an old truck to work in with doors on the side that didn't close well but since then they may have upgraded. Also aggravated customers but don't let that ruin your day.

      5.0
      Aug 16, 2013

      Very positive experience

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Fanastic and laid-back work environment. -They really take care of their employees. -Perks: free or discounted cable, internet, and phone service. Benefits begin the first day of hire; game room with a pool table, tvs and air hockey; on-site cafeteria. -They are very accommodating and make it very easy to request for time off.

      Cons

      -Some supervisors are incompetent and unhelpful. -The work can be monotonous.

      5.0
      Aug 13, 2013

      Great company to work for.

      Technical support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people at Cox are great, as are the benefits. The pay is very reasonable, and there are plenty of opportunities for commisions in any of the call center positions. You work hard at Cox, but you get back more than what you put in. Career advancement is a common theme - many friends of mine started out in the call center and have moved up or around alot inside the company. It is HARD WORK - no bones about that - but it can be very rewarding both financially and personally.

      Cons

      Call center work can be very stressful. Come to Cox expecting to work and learn alot in ways you can't even consider at this time.

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      ReviewsCox Communications reviews

      Glassdoor has 4,628 Cox Communications reviews submitted anonymously by Cox Communications employees. Read employee reviews and ratings on Glassdoor to decide if Cox Communications is right for you.