Cox Communications reviews

3.9

69% would recommend to a friend

(4,287 total reviews)
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Mark Greatrex

75% approve of CEO

44% positive business outlook

Cox Communications has an employee rating of 3.9 out of 5 stars, based on 4,287 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cox Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

4K reviews
4.0
Aug 12, 2013

Great Employer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good people, free or low cost services for employees

Cons

Need to treat existing customers better

3.0
Aug 11, 2013
Recommend
CEO approval
Business Outlook

Pros

Flexible work shift, Decent pay (for someone fresh out of high school anyway), great building and software, nice benefits, good people and great working with the customers. Partnership with the-then Sprint PCS was awesome.

Cons

Cox had a concept of building managers. When they built the center in Kearny Mesa, it was a new, fresh concept to ramp up on the then-new @Home Network, as the customer base grew. Not only was this one of the most attractive physical locations it was a great overall job, with comfort and flexibility. Unfortunately, some of the management made very poor decisions that caused a number of people to lose their jobs unfairly; some sued over discrimination and won. This was the only black mark on an otherwise fantastic job.

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Glassdoor has 4,628 Cox Communications reviews submitted anonymously by Cox Communications employees. Read employee reviews and ratings on Glassdoor to decide if Cox Communications is right for you.