Cox Communications reviews

3.9

69% would recommend to a friend

(4,283 total reviews)
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Mark Greatrex

74% approve of CEO

45% positive business outlook

Cox Communications has an employee rating of 3.9 out of 5 stars, based on 4,283 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cox Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

4K reviews
2.0
Nov 16, 2011
Recommend
CEO approval
Business Outlook

Pros

Free cable and internet if you work for Cox. yay

Cons

Way too many road block to sell their products. Training was horrible. I had no telecom background and had a week worth of training. So that did not go over to well. I had no idea what I selling or how to sell. I finally get product training 8 month later. Really????? By then who cared becuase I was ready to quit. Sales reps on top of each other and stepping on toes. You better keep track of you CRM because another sell rep with take it right underneath your nose. So sad. I was guilty of that because there little policing. Eat or be eaten. So sad. Management team is horrible. Really don't want to help sell and go on appointment with you. Just sad. High turn over rate. But Cox's gotten a little bit better since I was hired in 2009.

1.0
Nov 14, 2011
Recommend
CEO approval
Business Outlook

Pros

1. Great Product 2. Great Benefits 3. Good Training

Cons

1. One of the most politically managed call centers i have ever worked in. 2. Open door policy is exactly that, cannot trust anything you say will not be kept confidential or used against you. 3. Not aware of what feedback is 4. "At will state" is a common phrase used by senior leadership. 5. Corporate does not support employees. 6. Senior leadership motto "Its what is perceived that counts not what you actually do" 7. HR is only there to support senior leadership.

Viewing 4129 - 4131 of 4,283 Reviews

Glassdoor has 4,624 Cox Communications reviews submitted anonymously by Cox Communications employees. Read employee reviews and ratings on Glassdoor to decide if Cox Communications is right for you.